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Adamww

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#154506 30-Oct-2014 11:35
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Hello,
I'm on ADSL now and was keen to move up to VDSL since its avail at my address for about the same price, however I done a bit of a google around and found numerous forum posts that suggest if you choose a naked plan Slingshot will not arrange/provide any chorus install - they just rely on your existing wiring to be "good enough".  This is contrary to what their website states "A technician will need to install a new VDSL master-splitter and new master jack point inside your home. Standard installation and wiring should be done by a technician and should be completed the same day. You'll need to be at home during the installation so the technician can make sure you are happy with what is being proposed."

I'm worried that I likely wont get the best experience possible if they actually don't do this. I'm hoping someone from slingshot can confirm.

Also for the geeks that know more about this stuff: since there is no "voice" interference on a naked plan I can kind of see there may not be a need for a splitter but what about the standard telephone cabling and jack points etc, is this suitable for VDSL?  Is it actually common practice for the other providers to not do an 'install' for a naked VDSL plan?

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Slingshot
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  #1164933 30-Oct-2014 11:42
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Hey Adam,

Your last paragraph pretty much sums up why a splitter install isn't done on all naked VDSL connections. I'm of the opinion that it's still a safer bet to have the splitter installed, naked or not, as there's no way of telling from our end the quality of your internal wiring which could have a big impact if it's not up to scratch. Flick me a PM with your current account number and I'd be happy to arrange it all for you, splitter and all.

Cheers,
Chris






Slingshot
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  #1165105 30-Oct-2014 15:43
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Had a chat with @waynea earlier, looks like we'll be doing splitter installs with all VDSL connections from DEC fyi.




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