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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Can non Genius modem be used on Genius plan?
andynz

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#161703 16-Jan-2015 16:26
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Orcon CS told me the modem I can use has to be the Genius modem as the connection is locked to the Mac address. Is this true?

Or can I use a third party modem with the logon and password extracts from the Genius config file?

I realise the Orcon VoIP line would not work.

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andynz

360 posts

Ultimate Geek
+1 received by user: 28
Inactive user


  #1217675 19-Jan-2015 15:51
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Orcon reset my DSL password back to the correct value in their server over the weekend and I am back online.

Having got that sorted I tried a third party modem with my login and password and confirmed it works fine for the internet connection. Obviously the Genius VoIP does not work and Orcon will not support the modem but it is reasurring to know in an emergency you can use a backup modem to keep you going. The VoIP is not really an issue as I have Genius Go working on my mobile.

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