Have had VDSL for the past 4 years.
Moved to a new house that should be able to get fibre.
When I let 2 deg know I was moving they put in a order for ADSL, When I asked why only ADSL was told VDSL was not available at the new address and to order fibre on-line once the ADSL was connected.
ADSL took 2 weeks to connect (Chorus had to come replace the cable in from the street) and is only connecting at 725 kbit/s.
Cant order it on the 2deg website as it just comes up with a message saying "Your previous Change Plan request is still pending."
when I messaged 2deg was told "I can see your change to unlimited ADSL is due to complete on 27/12/15, once this has completed you can process the fibre request."

So its going to take almost a month just to order fibre......
Would like to get the order in ASAP as I know it can take some time to connect. Any suggestions would be great!