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Kilack

527 posts

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+1 received by user: 9

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#191081 22-Jan-2016 16:12
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Anyone else having this issue?

 

At about 9am this morning I got alerts that  connections were failing to certain sites..

 

It seems I can access many NZ sites but I can't get to sites like cnn.com, bbc.co.uk, imdb.com.. just times out...

 

 

 

Tracing route to bbc.co.uk [212.58.246.79]
over a maximum of 30 hops:

  1     5 ms     5 ms     4 ms  fritz.box [10.0.0.1]
  2     8 ms     5 ms     3 ms  57.35.69.111.static.snap.net.nz [111.69.35.57]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *     ^C

 

 

 

 


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Kilack

527 posts

Ultimate Geek
+1 received by user: 9

Trusted

  #1477010 22-Jan-2016 18:34
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yitz:

 

There might have been a abnormal traffic/DDoS on your IP and they blocked your international connectivity.

 

 

 

 

I just called them back and mentioned someone had suggested this.. the support person went to talk to an engineer came back 2 minutes later to say mu IP had been subject to a DOS attack.

 

Issues a new IP.  Problem solved.

 

 

 

2 Degrees need to notify customers if they are just taking their international access.   Support team should be notified too and should be checking this first before resetting a customers modem.. 

 

 

 

Anyway thanks for a point in the right direction :)


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