Hey guys,

I got connected with Orcon unlimited VDSL and landline this Thursday. My internet is working however my landline is not.

I had VDSL + Phoneline with Spark previously and everything worked great, we were just keen to try a new provider.

So far i am fully regretting that decision. The customer service rep said they had done everything they could, and that their level 2 support only works

Monday - Friday. I find it ridiculous they want me to wait 4 - 5 without a landline and they won't offer any sort of call divert service to my mobile.

For anyone thats curious, I have my phone plugged into my modem into line 1 as Orcon uses a VOIP service.

Anyone had any similar experiences ?