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tchart

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#196044 17-May-2016 10:59
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I know this is probably a bit of a "how long is a piece of string" post but here goes.

 

We are a relatively new 2 degrees ADSL customer after being on Fibre for several years (we were one of the first).

 

Anyway, we have been getting around 15mbps since the connection was established in February (which I beleive is the max speed for our connection).

 

Last week (after severe weather) our download speed has dropped to around 10mbps (usually 9.x) and upload is a dire <0.5mbps.

 

I've restarted the Fritz.box several times but the speeds remain the same.

 

Not sure if the weather was just a coincidence but is this normal or worth investigating?


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tchart

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  #1558881 24-May-2016 19:02
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Just to close off;

 

After running 6 hour line test 2 degrees sent a Chorus tech out today. After inspecting the wiring he switched my port at the cabinet and back up to 15mbps. Connection been up for 4 hours now and stable.


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