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tchart

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#198489 11-Jul-2016 13:27
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Would one of the super 2 degrees members mind checking my address for VDSL?

 

The Chorus site says yes

 

The 2 degrees site says yes (so do the other ISPs)

 

The 2 degrees help desk says NO - he said the Chorus site says I cant get it, WTF!

 

My ADSL SNR is pretty good as far as I can see (~11) so I suspect I can get it now that the rules have been relaxed.

 

If someone is able to help please PM me, I'd really appreciate a bit of help.


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2degreesCare
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2degrees

  #1590444 12-Jul-2016 17:14
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hey all,

 

Looks like one of our newer agents was using the incorrect tool (there's so many of them for Chorus, it can happen), and as such was looking at some out of date (pre-998 bandplan) data.

 

We've run checks int he right system, and it's all good to go (and we've put a reminder out to the agents as well)

 

Thanks,

 

Ralph ^JOB


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