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taless

23 posts

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#205262 6-Nov-2016 00:46
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Hi there, I've recently moved to a property, as a new owner. From speaking to the previous owner, I am sure that there was ADSL.

 

As it will take quite a while to install Fibre, 2degrees and I decided to have an interim copper connection (get ADSL/VDSL installed, then upgrade to Fibre). Interestingly, 2degrees told me there was only VDSL (no ADSL), and reassured me that Chorus says I have VDSL, so we went for that. (Spark also gives me VDSL/Fibre when searching online, Voyager only gives me ADSL/Fibre).

 

I got the usual Text message saying that my connection is now up & running (there was no technician visits). However, upon plugging in my Fritzbox, the Phone/DSL keeps on flashing.

 

Having spoken to 2degrees, they now booked a timeslot for Chorus to fix my issue, and suggested a visit to my property will be necessary. They also gave me the usual "if there is a fault on my side there may be a charge of $295", which makes me worried - do I have any wiring issues? It can't be right, as the previous owner has ADSL ok?

 

Having searched and read multiple forum posts, my questions are:

 

1. What do you think is the likely problem here?

 

2. I only have 3 phone jacks in the property, I have tried all 3 and all didn't work.

 

3. Was it because no Master Filter was installed?

 

All I really wanted is an interim connection of some sort (can be ADSL), until Fibre is installed. What would you suggest?

 

Thanks so much for your advice guys :)

 

 

 

 


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taless

23 posts

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+1 received by user: 1


  #1669666 12-Nov-2016 17:29
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Dear all,

 

Chorus fixed the problem without dropping by the property.

 

I suspect it must therefore be a problem external to our property then?

 

Thanks for all your help and advice so far :)


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