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hawkz25

45 posts

Geek
+1 received by user: 5


#238012 28-Jun-2018 16:58
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Hi there,

 

 

 

My sister in law recently had SS UFB installed. the ONT and the Router are about 1m away from the head of the bed in the main bedroom (not ideal!). This has resulted in poor wifi to the rest of the house because of the location of the router. I notice that the phone jack is connected to the router meaning If they wanted to shift the router more centrally, they would need to get a phone cord extension. My UFB install has the phone plugged directly into the ONT, not the router.

 

Is it possible to connect the phone to the ONT in my sister in laws case?

 

Next to the ONT, there's a new phone jack and two wires (blue/white) feeding to/from the old style phone jack right next to it (presume this is why the ONT is where it is and presume this is the wiring that livens up the old copper jacks.).

 

 

 

Hopefully, I've explained myself well enough. I can't help feeling this install wasn't planned very well :) (not SS's fault)

 

Thanks!


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DarkShadow
1647 posts

Uber Geek
+1 received by user: 656


  #2045689 28-Jun-2018 17:20
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Your phone company has chosen to deliver phone services over the ONT, while Slingshot has chosen to use the router.

This decision is fixed and cannot be changed unless your sister in law changes phone company. She will need to keep the phone plugged into the router to keep it working.

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