Limited to 200Mbps??

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AKT

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#239663 28-Jul-2018 19:53

I'm having similar problems to the OP in this thread, https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=239596, however, I hit the wall at 200MBPs - have I been provisioned incorrectly or is there something wrong at my end?

I have a direct ethernet connection to the router which is indicating 1G, I'm using the provided Fritzbox and cables. the ONT is green (pre-existing from the previous owner). I'm on a Mac so I don't know how the solution from the other thread applies, if at all.

Any ideas or do I call 2D?

Thanks

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NickMack

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#2068916 6-Aug-2018 19:19

NickMack:

NickMack:

AKT:

Spyware:

Next variable is the NIC and it's driver. Another computer to try would be good.

I have (sort-of) tried that as the speed limit is the same on iphone, macbook air, macmini and even the orbi (which uses speedtest.net). I'll borrow a windows pc at some point to try another wired connection though.

A

Hiya - Can you PM me your delivery details and I will arrange to send up a Mini PC for you to test with (all you need to do is plug it in, and it will dial home), that way we can path a way forward and put this to bed one way or the other.

Nick.

Hi All,

As confirmed, a PC will be on the courier today to test - To be clear, we can't do this for every customer (We have performed thorough testing recently as per https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=236439&page_no=6), however given the nature of the configuration (using the 2nd ONT port) and limitations some providers have with their configuration, it will be good to see the results and validate accordingly.

Nick

Hi All,

Mini PC arrived and installed today = Testing results are in. On the Netgear (customer supplied) on the 2nd ONT port we were seeing 600MB down, via the Fritzbox (2degrees supplied on 2nd ONT port) we saw the desired results as follows:

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

AKT

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#2069626 8-Aug-2018 06:38

Ok, So I thought I should post just to conclude the matter.

One of the issues seems to be the default speedtest server I get isn't capable of >200Mb/s. I had tried a few others, including 2degrees, which were better but not managed to get the speeds that Nick's magic box can achieve, even some speedtest servers that seem to suggest they have a 10Gb connection can't match the speed of 2d's server. I can now get 900 down, even with the netgear, upload is less reliable but even there I have seen 550, which isn't too bad for a 400 connection. Using WIFi I can reliably get 4-500 down but again upload is often a bit more flaky with 40-50 common and 2-300 on occasion. I suspect the gigabit card in my mac, coupled with older software is why I didn't get the speeds of the wired connection, although I've not tested this again (with the 2d server) recently as the 2d box was plugged into the wired connection. Not sure there's much I can do about the wifi upload speeds.

Anyway, much to my embarrassment, it was a combination of my hardware and speedtest's default server that was causing the slow speed, all good from 2degrees/UFF's end. Nick & Ricky at 2 degrees have been great at helping me troubleshoot as the slightly unusual setup of ending up on LAN2 had thought to potentially be an issue but in fact isn't. The new cat6 cables that the original CSR was sending out appear to have been lost in the mail, but then that wasn't the problem in the end either.

Now I just need to persuade my wife I need a new computer so we can use the fibre connection to it's maximum potential.....

Thanks again for the help Nick.