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Stasis007

85 posts

Master Geek
+1 received by user: 3


#241020 7-Oct-2018 13:27
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Hey guys, figured I'd tap into the knowledge pool here before trying 2 Degrees help-desk. 

 

 

 

I just got a new 2 Degrees Gigabit connection activated yesterday, but I'm only getting 93Mbps down, 530Mbps up via the 2degrees ChCh server on Speedtest. Similar results on a bunch of other servers I tried.  

 

 

 

Getting identical results on the Speedtest app via 5G on my S7 (93/525 on last test) 

 

 

 

Fritzbox 7490 shows my current active connections as:

 

LAN 2 at 1 Gbit/s   <-- PC Ethernet connection

 

WirelessLAN  5 GHz, 780 / 866 Mbit/s  <-- Galaxy S7

 

 

 

My PC and phone are the only devices connected.

 

 

 

Power Mode is 1 Gbit/s on all LAN ports.

 

 

 

Enable ONT connected LAN 1 to Fritz LAN 1.  Lights green (correct for Enable).

 

 

 

Anyone had the same issue? Only similar result I can find points to a NIC driver issue but I'm getting exactly the same speeds on the 5G connection to my phone. 


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Stasis007

85 posts

Master Geek
+1 received by user: 3


  #2102915 7-Oct-2018 15:36
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NickMack:
Username is wrong, its limited in speed - Call care for help.

 

 

 

Yeah looks like they had an incorrect profile mapped to the Fritz. All fixed now. Thanks! :) 

 

 

 

Click to see full size

 

 


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