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Rincey

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#251705 7-Jul-2019 20:12
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So long time Vodafone customer (mobile since Bell South days, ISP since... umm... Strip.Net I guess), But last month I changed mobile to 2D, right now I'm waiting for my fibre install to go through... (we have ADSL where we are at the moment).


Just want to say, so far (apart from a bit of up-sell from the Sales person in the 2D store that was a waste of money) the customer service has been amazing....! Very pleasing.




[Mod edit |Stu| derogatory reference removed. Please don't.]

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xpd

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  #2281576 22-Jul-2019 15:52
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When I signed up with BigPipe, my line was activated for 100/20 by default - I had to contact them to increase to the 100/100 I was paying for. 

 

I'd assume all providers would do something similar, have a "default" speed - getting 0.44 up screams somethings wrong.

 

Give 2D a call and let them investigate.

 

 





XPD / Gavin

 

LinkTree

 

 

 


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