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kaczor47

95 posts

Master Geek
+1 received by user: 19


#280984 23-Jan-2021 12:20
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Today is the big day - after 10+ years of Vodafone/TelstraClear I shift to 2D broadband. I got the notification that the switch has happened overnight. I am using my own modem (Ubiquiti USG) and after a much troubleshooting, can't seem to get a connection. 

 

The friendly support lady at 2D ensured me that all is fine with my fibre line.

 

 

 

 

I realise that not having gone with the provided modem I am on my own. Attached are a few screenshots with the settings. 

 

- I have triple checked my password by logging into the 2D broadband user account site. 

 

- Note that partway through the troubleshooting process I called 2D and got a static IP - no difference (but I assume I still leave PPPoE as the authentication type)

 

- Removing the DNS settings makes no difference. Nor does changing to Google DNS or OpenDNS

 

I wonder if anyone here with Ubiqiti USG could shed some light? 

 

Thanks in advance!

 

 

 

 

 

 

 


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kaczor47

95 posts

Master Geek
+1 received by user: 19


  #2640651 23-Jan-2021 16:38
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And we are live! The kind folks at 2D gave me a new static IP and all is well. Thanks to all to assisted here!


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