Slow YouTube (and other Google services) recently

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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slow YouTube (and other Google services) recently

arnies

525 posts

Ultimate Geek

#284325 13-Apr-2021 20:59

More and more often I’m getting slow YouTube where videos will fail to load at full quality and will take a while to load anything at all.

I’m in a Gigabit plan and this happens via Ethernet and Wi-Fin I’ve tried changing my DNS off 2D to something else but the problem remains.

Has anyone had a similar issue?

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morganbrowne

161 posts

Master Geek

Trusted

#2707530 14-May-2021 13:25

arnies:

What was the source of the issue?

The issues were caused by a Junos bug which was causing the incoming traffic to be in the wrong queue and resulted in rate limiting. The traffic impacted due to that bug had to meet some very specific conditions which is why replicating the issue and identifying the cause proved to be quite challenging.

Morgan Browne - 2degrees Social & Digital Media Manager.
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

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