I'm experiencing network problems (176ms ping) towards this IP: 146.185.220.1 from Merivale, Christchurch (HiperZ / FaceIt CS:GO server)

This issue arose a month and a bit ago, my normal ping to this server is 56ms.
My friends who live 5 minutes north from me (also with 2Degrees) still get 56ms ping.

Due to the logistics of FaceIt voting, I cannot chose to avoid this Melbourne server, as it is a coinflip between Sydney & Melbourne hosting.

I have contacted both HiperZ & 2Degrees and they both just pointed the finger at each other.

With no real resolution 7 days later, I am lost. I love cs:go.

Below is my tracert results
melbourne.hz 

Tracing route to gw.gcore.lu [146.185.220.1]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  fritz.box [192.168.178.1] 
  2     6 ms     7 ms     6 ms  12.7.69.111.static.snap.net.nz [111.69.7.12] 
  3     2 ms     2 ms     2 ms  198.18.10.222 
  4     2 ms     1 ms     1 ms  198.18.10.221 
  5     2 ms     2 ms     2 ms  175.10.69.111.static.snap.net.nz [111.69.10.175] 
  6     *        *        *     Request timed out.
  7    41 ms    41 ms    41 ms  as23655.sydney.megaport.com [103.26.68.14] 
  8    41 ms    41 ms    41 ms  as199524.sydney.megaport.com [103.26.68.207] 
  9    41 ms    41 ms    41 ms  92.223.78.76 
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12   175 ms   175 ms   175 ms  gw.gcore.lu [146.185.220.1] 

Trace complete.
 
melbourne.sau 

Tracing route to 221-121-142-63.as45671.net [221.121.142.63]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  fritz.box [192.168.178.1] 
  2     5 ms     1 ms     2 ms  12.7.69.111.static.snap.net.nz [111.69.7.12] 
  3     2 ms     2 ms     2 ms  198.18.10.222 
  4     2 ms     1 ms     1 ms  198.18.10.221 
  5     2 ms     2 ms     2 ms  175.10.69.111.static.snap.net.nz [111.69.10.175] 
  6    23 ms    19 ms    19 ms  as23655.auckland.megaport.com [43.243.22.49] 
  7    20 ms    20 ms    20 ms  as38195.auckland.megaport.com [43.243.22.66] 
  8     *       53 ms    53 ms  hundredgige0-0-1-2-122.bdr01-ipt-47bourke-syd.au.superloop.net.co [111.118.196.22] 
  9    54 ms    53 ms    53 ms  hundredgige0-0-1-2-106.bdr01-ipt-530colli-mel.au.superloop.net.co [103.200.13.113] 
 10    53 ms    52 ms    52 ms  202.60.93.185 
 11    53 ms    53 ms    53 ms  100.64.130.122 
 12    55 ms    55 ms    55 ms  vlif1709.cs-14.as45671.net.au [118.127.62.244] 
 13    53 ms    53 ms    53 ms  vl2906.sw-14-5.as45671.net.au [221.121.142.35] 
 14    53 ms    53 ms    52 ms  221-121-142-63.as45671.net [221.121.142.63] 

Trace complete.