TLDR: My broadband internet is running at 100/100, not 200/100 (from Christchurch). Tried contacting support. 3 hour wait.

I signed up to the September deal, where you get Amazon prime, some credit and a reduced price for 12 months. Boy has 2degrees been a disappointment.

Obviously the first thing I did after being connected to 2degrees was to test the speed via speedtest. After reading this forum, I reckon it's not provisioned properly. So the solution is to give the call centre a call.

After waiting in the queue for about 3 hours, I had to convince them that my internet was setup correctly for speedtesting, plugged into ethernet, not on WiFi etc...

I'm using the same hardware as I did on Orcon which gave me 200/100 (not on PPPoE).

Still 2degrees have not solved this issue. A really poor start for a new customer...