I've been an Orcon customer for about 8 years.

Since being on Fibre I've had continuing issues whenever swapping routers (something I do somewhat frequently). DHCP does not give an IP address and the new device sits trying, doing nothing.

Every time this has happened it's always been a case of calling and getting an IPoE? session reset done and then things are away going again.

This time (today), they don't seem to be willing / able to do it. Telling me I'm potentially without internet for a few days.

Does anyone else have these issues swapping routers with Orcon? I'm very much done with it and thinking of moving to a PPPoE based provider.