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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon (2Degrees) frequent disconnects
dauckland

290 posts

Ultimate Geek
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#304573 16-May-2023 10:30
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Hi

Having a bit of an issue this morning.
My hyperfibre keeps disconnecting every so often for a minute or two
6 outages already this morning.



Anything going on in the network that might be causing this?
Checked and no outage reported on https://www.chorus.co.nz/outages in west Auckland

D

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BMarquis
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Chorus
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  #3076881 16-May-2023 16:10
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I have been PM'ing dauckland and investigated on the Chorus side - Seems like an ONT problem.

 


To round out the solution in this thread, dauckland will need to log a case with the RSP to get a Chorus tech onsite and swap the ONT.

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