Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Delorean

673 posts

Ultimate Geek
+1 received by user: 343

ID Verified
Trusted
Lifetime subscriber

#304631 22-May-2023 17:33
Send private message

Hi all,

 

My daughter ported her phone from Spark to 2 Degrees on Saturday morning. After a few hiccups initially (was switched from Spark postpay to a 2D prepay connection then moved to a postpay connection) everything seems to now work apart from her being able to register for data clock, the error just says please try again later, how long is later as 2 days i would have assumed activating data clock should be reasonable quick?

 

She has run the call centre but they can't help.

 

Any 2D staff here know what could be wrong? - maybe it needs reseting as the network end?

 

BTW: have done the usual troubleshooting, meaning updated phone, deleted app and reinstalled etc.

 

 

 

 

 

 





Referral Link: | Quic Broadband (use R142206E0L2CR for free setup)


Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

SaltyNZ
8862 posts

Uber Geek
+1 received by user: 9539

Trusted
2degrees
Lifetime subscriber

  #3078894 23-May-2023 08:37
Send private message

We can see what the problem is - have to pass it to a different team to fix. One part of the system thinks you registered and then deregistered, another part thinks you are still registered, so that part is rejecting the attempt to register.





iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

 

These comments are my own and do not represent the opinions of 2degrees.


Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.