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r2d2CookingBacon

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#306372 17-Jul-2023 12:37
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Have a new contract with 2d, for about a week and half I have constantly been getting RST, ACK packets causing applications like battlenet, steam, using a browser etc to constantly reconnect. If I use a UDP only vpn session the problem stops...

I have called 2D 4 times, each time they have opened a ticket to just close it again automatically, helpdesk say they will call back but never do. 

I have captured the RST Flags with wireshark (see image) happy to upload the full traces if anyone is interested.

 

Anyone else come across this issue?

 

Troubleshooting done:

 

Isolated my machine with wired connection via 2d orbi router, happens to all devices wired or wireless. 

 

Used another switch to remove vlan tagging so windows could get onto the internet directly.

 

Connected a VPN and forced UDP only (this resolved the issue but is not a permanent fix)

 

All other basic steps 2d helpdesk got me to do, restarting router, ONT etc etc. 

 

Ran telnet to a star wars towel.blinkenlights.nl mirror which I can't find right now, this didnt drop out. 

 


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Sounddude
I fix stuff!
1935 posts

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  #3105386 18-Jul-2023 10:33
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Hi Team

 

 

 

I think we have found the issue and it should be resolved now.

 

Can you do some testing and let me know?


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