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Tatou

244 posts

Master Geek
+1 received by user: 58


#319960 18-Jun-2025 17:35
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Both my wife's and my cell phone have disconnected from the 2degrees mobile network early this evening. I can still place calls through Wifi Calling. We both use 5G or 4G.

 

Trying to login to her account says there are no active connections.

 

 

 

We are in central Karori Wellington

 

Anyone else in Karori having problems before i try to call them?

 

 

 

PS tried calling them via their call centre but the answering software does not recognise touch tone keypad #s used through wifi calling so i can't get past the first hurdle.

 

 

 

 

 

 

 

 

 

 

 

 


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Tatou

244 posts

Master Geek
+1 received by user: 58


  #3385404 19-Jun-2025 09:22
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Thanks for all those who commented

 

 

 

It appears to be driver error :-) . The new UI 7 update on the Samsung appears to show the 5G icon only when data is being used through the phone network. When you are using a WIFI network the 5G icon disappears. I am sure both icons previously co-existed. The network signal strength bar still shows phone signal strength though

 

 

 

I should have left the home wifi network to test it last night but going out from the house this morning the 5G icon appeared. 

 

I was sidetracked as logging into my wifes 2 degrees account stated there was no active connection. 

 

 

 

Anyway all working

 

 

 

 

 

 

 

     

 

 


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