[Snap] Usage Meter way off

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Usage Meter way off

fellaintga

195 posts

Master Geek
+1 received by user: 5

#109504 20-Sep-2012 20:56

So I have used 114MB today which is crazy I have downloaded several GB of data. I have only used 12GB in 3 weeks?? Anybody else seeing very low usage in their account? Its awesome but would be good to know what is going on and what I am actually using.

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Digmarx

139 posts

Master Geek
+1 received by user: 29
Inactive user

#689173 21-Sep-2012 06:06

I am seeing the same situation. I've downloaded quite a lot but my remaining data hasn't decreased.

schmoogol

77 posts

Master Geek
+1 received by user: 16

ID Verified

#689526 21-Sep-2012 15:57

Maybe you are downloading unmetered cached content?

http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=100104

I've never noticed any usage for things like system updates so it could be that data from akamai servers are unmetered also.

RalphFromSnap

776 posts

Ultimate Geek
+1 received by user: 168

Trusted

Snap Internet

#689533 21-Sep-2012 16:23

Hey guys,

We found a problem with our data accounting and have rectified the problem. Data should be accounted from now!

Cheers

^AL

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

fellaintga

195 posts

Master Geek
+1 received by user: 5

#689540 21-Sep-2012 16:47

Which just shows how poor caps are as a network management tool its only peak times that are a problem. I bet if the caps were doubled you there wouldn't but a lot of extra traffic or congestion.

McGee

200 posts

Master Geek

#689542 21-Sep-2012 16:50

fellaintga: Which just shows how poor caps are as a network management tool its only peak times that are a problem. I bet if the caps were doubled you there wouldn't but a lot of extra traffic or congestion.

This makes no sense.

insane

3324 posts

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2degrees

Subscriber

#689549 21-Sep-2012 17:20

McGee:
fellaintga: Which just shows how poor caps are as a network management tool its only peak times that are a problem. I bet if the caps were doubled you there wouldn't but a lot of extra traffic or congestion.

This makes no sense.

To be fair the second sentence is probably true, but the first is about as useful as this graph I found :)

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vexxxboy

4336 posts

Uber Geek
+1 received by user: 2072

#689550 21-Sep-2012 17:21

Snap's usage metre is always playing up , there are days every month when data is not recorded, so it pays to check every day .

Common sense is not as common as you think.

DonGould

3892 posts

Uber Geek
+1 received by user: 164

#689563 21-Sep-2012 18:02

fellaintga: Which just shows how poor caps are as a network management tool its only peak times that are a problem. I bet if the caps were doubled you there wouldn't but a lot of extra traffic or congestion.

Data caps aren't about traffic management, they're about monetizing your service.

How would you like to see your service managed?

Slingshot do an AYCE plan, but can you ever hit the PIR with that service?

There are lots of different models and they all come with issues and often get way more complex than users will bother with.

Seems to me that Snap is basically saying that while users are staying vaguely within the service plan they're paying for then they simply consider fixing the metering system more expensive than the cost of a bit of extra data.

The problem with metering is that it's just really really expensive to do.

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