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Forums › Slingshot and CallPlus › Slingshot outage? [2012-10-17]


363 posts

Ultimate Geek
+1 received by user: 12


Topic # 110830 17-Oct-2012 11:27
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Hey, My net just stopped, also got a cell call from my mother saying she gets an engaged tone when trying to call.  The modem can't authenticate, can't call SS either, from my landline or cell.
Hmm




 

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1663 posts

Uber Geek
+1 received by user: 188

Subscriber

  Reply # 702398 17-Oct-2012 11:29
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Yep me too - but it has just come back online now. The www.slingshot.co.nz site is down as well...could be something significant at their end...

103 posts

Master Geek


  Reply # 702401 17-Oct-2012 11:31
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Just came on here. Still have no dial tone on phone, just net working. Located in West Auckland btw

Was getting sync, but was failing PPP authentication previously, still no luck on getting through to SS.

A mate of mine who works there is starting soon, shes going to update me on whats happening.

142 posts

Master Geek
+1 received by user: 3


  Reply # 702403 17-Oct-2012 11:33
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Mine went down too around 11am, back up now.

I live in Thorndon Wellington (may be relevant)

7 posts

Wannabe Geek


  Reply # 702405 17-Oct-2012 11:36
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Quite alot died ... including 2talk services..

Apparently someone on the tech team rebooted the core switch(es) without failing over to the backups first.

.... Genius...

6 posts

Wannabe Geek


  Reply # 702406 17-Oct-2012 11:37
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Mine has been down for around 20 minutes. 

Currently using my telecom mobile data

7 posts

Wannabe Geek


  Reply # 702407 17-Oct-2012 11:37
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We are in Timaru/South Canterbury and our phone line still worked but out net was down. Back working now.

7 posts

Wannabe Geek


  Reply # 702412 17-Oct-2012 11:41
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Call centre also unreachable - quite a big outage!

4 posts

Wannabe Geek


  Reply # 702413 17-Oct-2012 11:41
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Internet still down. Chch

4 posts

Wannabe Geek


  Reply # 702416 17-Oct-2012 11:49
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Internet back chch.

996 posts

Ultimate Geek
+1 received by user: 53

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Slingshot

  Reply # 702417 17-Oct-2012 11:51
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Hi guys,

Some customers may have experienced an outage for broadband and calling, this should have been resolved now - sorry!

Thanks,
Ben




www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

103 posts

Master Geek


  Reply # 702422 17-Oct-2012 11:58
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Yep everythings working here, experiencing some slower than normal speed though, ill just give it some time and hope it clears up

996 posts

Ultimate Geek
+1 received by user: 53

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Slingshot

  Reply # 702424 17-Oct-2012 12:02
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Hi guys, sorry about the downtime. The network team are still working on this so if your phone isn't working or the internet is slower than normal this will be back up shortly. Updates to come. Thanks -Ben




www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

11 posts

Geek


  Reply # 702434 17-Oct-2012 12:10
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Dam the outage was playing a online game and.it logged me out still cant play without logging out
ill guess ill.try later then?

4 posts

Wannabe Geek


  Reply # 702445 17-Oct-2012 12:19
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sm1ff: Dam the outage was playing a online game and.it logged me out still cant play without logging out
ill guess ill.try later then?


Im getting disconnected all the time so would be better to wait a little bit longer.

455 posts

Ultimate Geek
+1 received by user: 26

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  Reply # 702447 17-Oct-2012 12:28
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Should be all fixed now :)




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Nebukadnessar

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