Slingshot outage? [2012-10-17]

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot outage? [2012-10-17]

PassiveFever81

367 posts

Ultimate Geek

#110830 17-Oct-2012 11:27

Hey, My net just stopped, also got a cell call from my mother saying she gets an engaged tone when trying to call. The modem can't authenticate, can't call SS either, from my landline or cell.
Hmm

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2074 posts

Uber Geek

ID Verified

Lifetime subscriber

#702398 17-Oct-2012 11:29

Yep me too - but it has just come back online now. The www.slingshot.co.nz site is down as well...could be something significant at their end...

Anbo

104 posts

Master Geek

#702401 17-Oct-2012 11:31

Just came on here. Still have no dial tone on phone, just net working. Located in West Auckland btw

Was getting sync, but was failing PPP authentication previously, still no luck on getting through to SS.

A mate of mine who works there is starting soon, shes going to update me on whats happening.

JokezNZ

144 posts

Master Geek

#702403 17-Oct-2012 11:33

Mine went down too around 11am, back up now.

I live in Thorndon Wellington (may be relevant)

urbankiwi

8 posts

Wannabe Geek

#702405 17-Oct-2012 11:36

Quite alot died ... including 2talk services..

Apparently someone on the tech team rebooted the core switch(es) without failing over to the backups first.

.... Genius...

Siegeory

6 posts

Wannabe Geek

#702406 17-Oct-2012 11:37

Mine has been down for around 20 minutes.

Currently using my telecom mobile data

Edgartech

7 posts

Wannabe Geek

#702407 17-Oct-2012 11:37

We are in Timaru/South Canterbury and our phone line still worked but out net was down. Back working now.

Edgartech

7 posts

Wannabe Geek

#702412 17-Oct-2012 11:41

Call centre also unreachable - quite a big outage!

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mazzanti

4 posts

Wannabe Geek

#702413 17-Oct-2012 11:41

Internet still down. Chch

mazzanti

4 posts

Wannabe Geek

#702416 17-Oct-2012 11:49

Internet back chch.

Slingshot

1004 posts

Uber Geek

Trusted

Slingshot

#702417 17-Oct-2012 11:51

Hi guys,

Some customers may have experienced an outage for broadband and calling, this should have been resolved now - sorry!

Thanks,
Ben

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

Anbo

104 posts

Master Geek

#702422 17-Oct-2012 11:58

Yep everythings working here, experiencing some slower than normal speed though, ill just give it some time and hope it clears up

Slingshot

1004 posts

Uber Geek

Trusted

Slingshot

#702424 17-Oct-2012 12:02

Hi guys, sorry about the downtime. The network team are still working on this so if your phone isn't working or the internet is slower than normal this will be back up shortly. Updates to come. Thanks -Ben

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

sm1ff

122 posts

Master Geek
Inactive user

#702434 17-Oct-2012 12:10

Dam the outage was playing a online game and.it logged me out still cant play without logging out
ill guess ill.try later then?

mazzanti

4 posts

Wannabe Geek

#702445 17-Oct-2012 12:19

sm1ff: Dam the outage was playing a online game and.it logged me out still cant play without logging out
ill guess ill.try later then?

Im getting disconnected all the time so would be better to wait a little bit longer.

Nebbie

458 posts

Ultimate Geek

Trusted

#702447 17-Oct-2012 12:28

Should be all fixed now :)

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Nebukadnessar

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