data sooooo slow around pipitea wellington

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › data sooooo slow around pipitea wellington

ALTRON

579 posts

Ultimate Geek
+1 received by user: 60

#114514 22-Feb-2013 09:49

Im finding that mobile data is very slow (to not at all) around pipitea/train station wellington.

I have iphone 5 with good four bar signal strength.
speed around 0.3Mbps down @200 ping.

shadybrothers

236 posts

Master Geek
+1 received by user: 1

#767456 22-Feb-2013 10:13

I think it is working as intended. Can't say I've ever seen it above 1Mbps...

This was done Featherston / Custom House Quay

this is a slap in the face!

ALTRON

579 posts

Ultimate Geek
+1 received by user: 60

#767461 22-Feb-2013 10:17

I guess it's just me then :s
Particularly in and around the train station.

shadybrothers

236 posts

Master Geek
+1 received by user: 1

#767462 22-Feb-2013 10:19

To be fair, I've never been impressed with the speeds I get as well. They are pretty lackluster.

this is a slap in the face!

shadybrothers

236 posts

Master Geek
+1 received by user: 1

#767596 22-Feb-2013 12:57

On the Terrace

this is a slap in the face!

tritex

189 posts

Master Geek
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#767854 22-Feb-2013 19:05

Newtown average is around 4 - 5Mbps downstream. Guessing theres alot more people using in Pipitea though. Report it to 2Degrees even if the chances are near nil they will do much about it, it's always worth a shot.

ajw

1968 posts

Uber Geek
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#768117 23-Feb-2013 11:57

Have reported to the network techs in Wgton.

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alasta

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#768159 23-Feb-2013 13:31

I've noticed extremely poor performance around the waterfront this week so it may be a network fault.

ALTRON

579 posts

Ultimate Geek
+1 received by user: 60

#768206 23-Feb-2013 16:17

ajw: Have reported to the network techs in Wgton.

Thanks ;)

nathan

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#768207 23-Feb-2013 16:24

2D speeds are not awesome in the Viaduct in Auckland too where I live and work

I just put up with it figuring you get what you pay for with $99 for 12GB

I went to contact 2D but frankly it turned into a bit of a hassle with them trying to explain what was going on. I realise tier 1 help desk job is to fob you off

again I just put up with it since you get what you pay for

when I need fast I tether my DC-HSDPA Lumia 920 and get blazing fast

shadybrothers

236 posts

Master Geek
+1 received by user: 1

#768281 23-Feb-2013 20:12

again I just put up with it since you get what you pay for

Don't agree with this, investigating how to buy my way out of my remainder. This is appalling! Just a shame that they do offer the best value data deals.

this is a slap in the face!

2degreesCare

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2degrees

#769028 25-Feb-2013 17:17

Hi there

Does it only happen here or in other areas? If it's elsewhere there maybe an issue with the SIM. If you notice the same problem with a different 2degrees SIM in another 3G device at the same location, please can you PM me with the following info and I'll get onto our RF team to check this out -

* Your 2degrees number

* The exact location, street name & number, floor level (if in a tower block)

* Are your settings as per http://www.2degreesmobile.co.nz/iphone

* Other 2degrees devices also affected. We'd need make, model and 2degrees #'s to see if it's an isolated incident to your device or SIM.

* Time/date of issue with how many signal bars

* A long shot but if possible can you try your SIM in another iPhone5? I realise they don't grow on trees :\ but it may help identify if the issue is with your iPhone 5 or SIM.

Cheers
^POB

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ALTRON

579 posts

Ultimate Geek
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#781506 14-Mar-2013 11:24

Seems to be working ok these days. I'm just gonna put it down to my iphone being crappy with data. Sometimes really slow or not at all.

ALTRON

579 posts

Ultimate Geek
+1 received by user: 60

#784550 20-Mar-2013 15:52

I did these speed tests at z harbor city

crazy high ping

And then it works ok for a few seconds.

seems to be just this area. All iphones ive had do this every now and then. Slow to no data at all even with full signal. tried different sim cards. Happens on all three mobile providers.