More incompetence from Slingshot

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › More incompetence from Slingshot

richms

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#114697 27-Feb-2013 22:56

I still cant log in to pay them, They have been "Working" on fixing their accounts system for weeks and tell me to use a slingshot connection to log into it since it will work from there. The only machine on the slingshot connection is the downloading computer.

Now I find that browsing on it is getting redirected to something else, has suspended in the URL, no idea of the page contents since the SSL cert is invalid according to firefox.

Im not putting my details in on the downloading machine which is on the slingshot connection, particularly if I am seeing a SSL cert error. The downloading machine is also where I run keygens and other software like that, so no way I am putting my card details into anything on that machine even if the page did load up.

You guys cant break my ability to update details to pay you, and then complain that you don't get paid.

Richard rich.ms

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BDFL - Memuneh
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#771388 27-Feb-2013 23:23

Wow.

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gehenna

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#771390 27-Feb-2013 23:27

Ballsy

richms

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#771391 27-Feb-2013 23:34

gehenna: Ballsy

What is? Wanting to update a card and not being able to? I guess I'm gonna have to call them to update it.

Richard rich.ms

DravidDavid

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#771397 28-Feb-2013 01:16

You left the bill so long you are redirecting to their over-due page and won't pay because you won't connect another computer in to the connection you steal software on?

I know Slingshot need to get their act together on this so called "upgrade", but your argument for not paying is silly.

rp1790

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#771415 28-Feb-2013 08:08

Try this page www.visibill.co.nz/forms/paybycc.aspx . Works from anywhere.

gehenna

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#771437 28-Feb-2013 08:52

richms:
What is? Wanting to update a card and not being able to? I guess I'm gonna have to call them to update it.

Nope, that's not the ballsy part of your post....

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Klipspringer

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#771438 28-Feb-2013 08:53

Still getting the 403 Access denied error when I try to login to view my italk summary/settings etc ...

Somehow I don't think this is ever going to get fixed. Its been months now.

Klipspringer

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#771439 28-Feb-2013 08:54

Richms: Don't see why this is a problem though to pay them?
Just pay them via internet banking, or go into the bank and use your account number as a reference. Easy As.

chevrolux

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#771589 28-Feb-2013 11:14

I don't get how people can be on Slingshot's side with this?

If Telecom's online payments didn't work it would probaly end up in the media. Why is it OK for Slingshot to lack this feature? Sounds like complete and utter incompetence on their behalf.

Yet another reason not to go any where near such a useless ISP who's only draw card seems to be 'if you torrent lots join us!'.

NonprayingMantis

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#771596 28-Feb-2013 11:17

chevrolux: I don't get how people can be on Slingshot's side with this?

If Telecom's online payments didn't work it would probaly end up in the media. Why is it OK for Slingshot to lack this feature? Sounds like complete and utter incompetence on their behalf.

Yet another reason not to go any where near such a useless ISP who's only draw card seems to be 'if you torrent lots join us!'.

Maybe you just haven’t explained it very well.

From the way you described it it sounds like their payment system does work, but only from a computer connected to a slingshot broadband connection.

But you don’t want to do that since you think that computer might be riddled with spyware from all the pirating you have been doing. Is that not what you are saying?

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#771598 28-Feb-2013 11:18

chevrolux... Richms CAN PAY the Slingshot bill. He only objects to it because of the only computer connected to Slingshot is full of malware from all the pirating his doing.

I can't see how this is Slingshot's problem really.

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Klipspringer

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#771620 28-Feb-2013 11:44

rp1790: Try this page www.visibill.co.nz/forms/paybycc.aspx . Works from anywhere.

Cheers for that

richms

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#771870 28-Feb-2013 18:47

Klipspringer: Richms: Don't see why this is a problem though to pay them?
Just pay them via internet banking, or go into the bank and use your account number as a reference. Easy As.

Then I dont get rewards from the credit card, which is listed as a supported payment method.

I'm more shocked that they have allowed a SSL cert to expire on production.

Richard rich.ms

richms

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#771872 28-Feb-2013 18:51

NonprayingMantis:

From the way you described it it sounds like their payment system does work, but only from a computer connected to a slingshot broadband connection.

But you don’t want to do that since you think that computer might be riddled with spyware from all the pirating you have been doing. Is that not what you are saying?

It is possibly inflicted with things, but it has no antivirus on it which makes entering card details on it violate the CC's terms about keeping the details safe.

The only things on the slingshot connection are the downloading computer and the "Smart" TV that I use to watch stuff off the downloading computer. Its effort to re-patch things and re-assign IP addresses to get another computer onto it. Effort I didnt have to do in the past which I now do since they have broken things.

I will try the visibill link once I figure out what my password is.

Richard rich.ms

Klipspringer

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#771889 28-Feb-2013 19:27

richms:
Klipspringer: Richms: Don't see why this is a problem though to pay them?
Just pay them via internet banking, or go into the bank and use your account number as a reference. Easy As.

Then I dont get rewards from the credit card, which is listed as a supported payment method.

I'm more shocked that they have allowed a SSL cert to expire on production.

You can use your credit card via this link

rp1790: Try this page www.visibill.co.nz/forms/paybycc.aspx . Works from anywhere.

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