Man am I glad I called Snap to check on my order.
So when I called on Sunday night the CSR told me that the modem will be here on Wednesday.
Today is Wednesday I called Snap to get the Track & Trace number, and guess what the modem hasn't even been dispatched yet!!
Also the RFS for my connection is the 26th which is this Friday. Mmmm I sure as hell hope you don't cut my connection when I don't have a modem yet! (considering tomorrow is a public holiday)
The CSR said he was going to check with his manager to see what he can do....will be giving them another call if I don't hear back from them by 4:00pm today.
Mmmm not impressed so far. Hopefully all falls into place.