[Snap] More errors at peak time?!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] More errors at peak time?!

jarledb

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#132351 18-Oct-2013 16:54

Anyone else see this pattern on their statistics? It seems like the errors skyrockets in the peak hours (and for some reason at night).

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sidefx

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#917142 18-Oct-2013 17:39

Yup, I see an increase at night too. Not sure I would call it skyrocketing, though I have seen real skyrocketing errors in the past. :)

A while back I suddenly noticed massive increases in errors (to ~7000 per hour) around 5:30pm that continued fairly consistently through to 7:00am the next morning. After much head scratching, checking things in the house, and dropping 2(or was it 3?) DLM levels, I took a walk up and down our street and noticed a street light flickering and buzzing just 2 houses down. Sure enough when I started taking note of when the street lamps came on and went off it was around 5:30pm and off around 7am.

I rang the council and reported it and a few days later the light was fixed. Lo' and behold my error rates plummeted at night. Within a month or so I was back on DLM1.

With the error rates you're seeing though I wouldn't worry about it.

EDIT: This was a sample of what I saw with the failing street light:

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timmmay

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#917154 18-Oct-2013 18:31

Free data 1am to 7am could explain the night time errors - all the torrenters starting up. Or is that just on UFB?

hio77

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#917157 18-Oct-2013 18:36

definitely, 8pm looks to be a common one for ya. the lack of errors round about 1 makes drawing conclusions a bit hard though!

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sbiddle

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#917187 18-Oct-2013 19:44

timmmay: Free data 1am to 7am could explain the night time errors - all the torrenters starting up. Or is that just on UFB?

These errors are on the PHY layer.

RalphFromSnap

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#917190 18-Oct-2013 19:56

sbiddle:
timmmay: Free data 1am to 7am could explain the night time errors - all the torrenters starting up. Or is that just on UFB?

These errors are on the PHY layer.

Yes as sbiddle says these are layer 1 errors across your DSL, just at a quick guess I'd say that it is likely to be as usage increases in peak times you may be seeing a low level of interference from other lines in the same cable bundle causing the errors, in this case there is not much that can be done - but we will stick the analyser on your line and see if we can see anything out of the ordinary.

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jarledb

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#917202 18-Oct-2013 20:34

Thanks, that would be great TheRalph :)

coffeebaron

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#917203 18-Oct-2013 20:37

Do you have standard or tweaked SNR settings?

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jarledb

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#917258 19-Oct-2013 03:12

Coffeebaron: I did try to set "Identification of radio frequency interference (RFI)" a step to the left (so towards "maximum stability" but can't say I saw much improvement from it.

These stats are from running on "Maximum performance" on all the DSL line settings.

I have a Fritzbox 7360, running FRITZ!OS 05.51. I saw someone mention that there might be some issues with that firmware version, but I am not sure which one would be the right one to choose (or where to really find it - although I did look). I am guessing I shouldn't use the 7390 firmware?

hio77

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#917314 19-Oct-2013 11:22

jarledb: Coffeebaron: I did try to set "Identification of radio frequency interference (RFI)" a step to the left (so towards "maximum stability" but can't say I saw much improvement from it.

These stats are from running on "Maximum performance" on all the DSL line settings.

I have a Fritzbox 7360, running FRITZ!OS 05.51. I saw someone mention that there might be some issues with that firmware version, but I am not sure which one would be the right one to choose (or where to really find it - although I did look). I am guessing I shouldn't use the 7390 firmware?

never heard of a 7360...

drop down to 84.05.22.

in our testing the RFI slider wasnt very useful in improving much unfortunately.

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RunningMan

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#917317 19-Oct-2013 11:33

hio77:

never heard of a 7360...

http://www.fritzbox.eu/en/products/FRITZBox_Fon_WLAN_7360/index.php

hio77

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#917318 19-Oct-2013 11:35

RunningMan:
hio77:

never heard of a 7360...

http://www.fritzbox.eu/en/products/FRITZBox_Fon_WLAN_7360/index.php

meant i havent heard snap having one..

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jarledb

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#917330 19-Oct-2013 12:29

hio77:
RunningMan:
hio77:

never heard of a 7360...

http://www.fritzbox.eu/en/products/FRITZBox_Fon_WLAN_7360/index.php

meant i havent heard snap having one..

Now you have. This box is from Snap and was one of the two choices of router from Snap when I signed up. Just to make 100% sure I also checked what it says on the box (as well as what it calls itself in the admin menu).

hio77

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#917333 19-Oct-2013 12:32

jarledb:
Now you have. This box is from Snap and was one of the two choices of router from Snap when I signed up. Just to make 100% sure I also checked what it says on the box (as well as what it calls itself in the admin menu).

oh, didnt know they moved the 7340 to a 7360 now

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