GeniusGo ignores setting "Receive home phones calls" = OFF

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › GeniusGo ignores setting "Receive home phones calls" = OFF

rfdawn

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#139103 28-Jan-2014 10:19

My GeniusGo sometimes rings my cellphone for incoming home phone calls although I have always had setting "Receive home phone calls" set to OFF. I really only want GeniusGo to make outgoing calls.

This was frequent last year until Jul/Aug when it stopped happening :)

Now, around latest (Jan) android app update (1.6) it has started up again :(
It is still not consistent and I cannot correlate it with anything obvious to me...

My cell is Sony Ericsson Xperia Active running Android 4.0.4

xpd

Geek @ Coastguard NZ
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#975646 28-Jan-2014 10:37

Ive actually given up on Go on iPhone due to the opposite... set it to ON and only rings occasionally and then I cant answer it. Also, call quality seems to be intermittent - some days its fine, other days its shocking. (on Wifi)

Its a great concept but just seems flaky unfortunately :(

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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ubergeeknz

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#975652 28-Jan-2014 10:51

Hi,

Have you already uninstalled / reinstalled the application? (You'll need to re-link it with your account).

If so can you PM me with the affected mobile's number and account name please and I'll have a look.

rfdawn

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#975720 28-Jan-2014 11:52

No, I hadn't uninstalled/reinstalled.
I will do that next.

Satch

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#975839 28-Jan-2014 13:19

I deleted it from my iPhone just this morning for the exact same reason. While the app is a good idea in theory, in practice it is far from usable unfortunately. And yes I had already tried reinstalling it but to no avail.

rfdawn

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#975980 28-Jan-2014 15:19

OK, deinstalled/reinstalled GeniusGo just now.
It asked an update to Google Play services but didn't do that when upgrading before.
So far, it honours the setting - tried one each way.

rfdawn

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#976162 28-Jan-2014 19:35

OK, problem just came back again (18:42).
Now having trouble getting geekzone PM facility to work for me.

ubergeeknz

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#976348 28-Jan-2014 23:48

rfdawn: OK, problem just came back again (18:42).
Now having trouble getting geekzone PM facility to work for me.

Thanks for doing that, at least it rules out a couple things. You can email me the details at socialmedia@team.orcon.net.nz and then just reply on this board so I know to go looking. Cheers!

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rfdawn

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#976509 29-Jan-2014 10:26

OK, just emailed info to orcon.