[Snap] Anybody else have problems with Origin Client on snap!?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Anybody else have problems with Origin Client on snap!?

hhaammzz

1 post

Wannabe Geek

#140661 16-Feb-2014 21:32

Ever since I joined Snap I have had issues being able to connect to the game launching client origin, is there any known fix around getting around this? I believe I have opened all my ports correctly to let it through. It was working fine before I switched to snap. This is the last option i have to troubleshoot the problem after various uninstalls and reinstalls and reformats. Please let me know if you have any other issues that are similar :)

1 | 2

2798 posts

Uber Geek

#988579 16-Feb-2014 22:47

No, nothing wrong here with Origin at all... Currently have it open and just had another go on SimCity V... on Snap VDSL in Auckland.

cajetan8

21 posts

Geek

#988822 17-Feb-2014 12:50

In AKL - I play BF4 and ever since i swapped to SNAP, i can't open Origin by itself and have to "join" server on BTLOG page, when games starts it starts origin from there, that works....

also I've noticed when downloading game updates/patches in Origin it's been very slow during the last 2 updates, dunno why as on FIBRE and all my mates on ADSL/VDSL through others providers downloads 10x quicker than me, could be because SNAP is based in CHCH and me in AKL?

not looking forward to the next massive update in a couple days time - :(

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#988824 17-Feb-2014 12:52

auckland vdsl, never have any issue downloading BF4 patches (alway maxes the line).

origins has also flawlessly..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

stuartgr

163 posts

Master Geek

Lifetime subscriber

#988837 17-Feb-2014 13:01

No issue here on SNAP UFB. Works flawlessly as far as I can see.

Lyderies

266 posts

Ultimate Geek

#988841 17-Feb-2014 13:04

Have you tried reinstalling your orgin client?

Have you made a support ticket to origin? also have you checked origins forums for fixs?

I'm going to noob myself past judgement

nedkelly

659 posts

Ultimate Geek

Trusted

#988850 17-Feb-2014 13:10

I am on snap and dont have issues with Origin, and my brother plays BF3 and BF4 and if he had an issue I would hear about it.

Benoire

2798 posts

Uber Geek

#988875 17-Feb-2014 13:47

cajetan8: In AKL - I play BF4 and ever since i swapped to SNAP, i can't open Origin by itself and have to "join" server on BTLOG page, when games starts it starts origin from there, that works....

also I've noticed when downloading game updates/patches in Origin it's been very slow during the last 2 updates, dunno why as on FIBRE and all my mates on ADSL/VDSL through others providers downloads 10x quicker than me, could be because SNAP is based in CHCH and me in AKL?

not looking forward to the next massive update in a couple days time - :(

Just to say that although Snap are based in CHCH, they do have an AKL handover as well as WLGTN so you're no longer diverted down south unless the handover point is full, which is why I'm peering in Wellington at the moment.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

cajetan8

21 posts

Geek

#988999 17-Feb-2014 16:01

how do i find out which one i'm connecting to? or would we know if the handover point is full?
would like to see when i'm doing the up coming massive update for BF4 on Origin cpming 18/2
thks

surfisup1000

5288 posts

Uber Geek

#989002 17-Feb-2014 16:06

I'm on snap ufb...updates are way too fast as they download before i get a chance to schedule.....and, very few issues.

Occasionally when joining a server I get an error, but, that is the exception rather than the rule.

It would be nice if there was a NZ server--although, my ping to Aus is around 29ms which is not too bad.

Just need more time....

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#989004 17-Feb-2014 16:07

surfisup1000: I'm on snap ufb...updates are way too fast as they download before i get a chance to schedule.....and, very few issues.

Occasionally when joining a server I get an error, but, that is the exception rather than the rule.

It would be nice if there was a NZ server--although, my ping to Aus is around 29ms which is not too bad.

Just need more time....

wait.. a complaint about being too fast?

TCL used to have BF3 servers, its a shame they dont do BF4 servers...

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#989151 17-Feb-2014 19:28

normally origins downloads come off the snap cache, not today for titanfall sadly. coming all the way from SG.

none the less, 55/10 VDSL

certainly no issue there

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

cajetan8

21 posts

Geek

#989333 18-Feb-2014 00:04

that network activity screen on your last post re Origin, how do u see it?
is it in win7? or I need to download a network monitor or sumthing?
and how u know its all the way from SG (Singapore?)
thks
network noob

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#989335 18-Feb-2014 00:16

looking up the IP address, is how i know its from SG.

as for what im using, that is the resource manager on vista+ ...

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

quakeguy

111 posts

Master Geek

Trusted

#989572 18-Feb-2014 12:08

Benoire:
cajetan8: In AKL - I play BF4 and ever since i swapped to SNAP, i can't open Origin by itself and have to "join" server on BTLOG page, when games starts it starts origin from there, that works....

also I've noticed when downloading game updates/patches in Origin it's been very slow during the last 2 updates, dunno why as on FIBRE and all my mates on ADSL/VDSL through others providers downloads 10x quicker than me, could be because SNAP is based in CHCH and me in AKL?

not looking forward to the next massive update in a couple days time - :(

Just to say that although Snap are based in CHCH, they do have an AKL handover as well as WLGTN so you're no longer diverted down south unless the handover point is full, which is why I'm peering in Wellington at the moment.

We actually won't divert users if a handover point is full - we don't want to be making decisions like 'oh, it's just a few users who will get sub-optimal routing' - that doesn't happen here. We order a bigger handover in advance of filling the existing :-)
The only time we'd consider that is in an equipment failure scenario where we can't get in to replace whatever it is - e.g., a health and safety hazard prevents us doing so. Even then, most of our kit has redundant components to avoid failures causing serious impact.

... On the topic though, I have Origin and BF3/4. I'll give these a thrash this evening and see what I find...

“I do not think there is any thrill that can go through the human heart like that felt by the inventor as he sees some creation of the brain unfolding to success... Such emotions make a man forget food, sleep, friends, love, everything.” - Nikola Tesla

Disclaimer: Views expressed in my posts do not necessarily reflect those views of my employer.

Benoire

2798 posts

Uber Geek

#989586 18-Feb-2014 12:46

quakeguy:
Benoire:
cajetan8: In AKL - I play BF4 and ever since i swapped to SNAP, i can't open Origin by itself and have to "join" server on BTLOG page, when games starts it starts origin from there, that works....

also I've noticed when downloading game updates/patches in Origin it's been very slow during the last 2 updates, dunno why as on FIBRE and all my mates on ADSL/VDSL through others providers downloads 10x quicker than me, could be because SNAP is based in CHCH and me in AKL?

not looking forward to the next massive update in a couple days time - :(

Just to say that although Snap are based in CHCH, they do have an AKL handover as well as WLGTN so you're no longer diverted down south unless the handover point is full, which is why I'm peering in Wellington at the moment.

We actually won't divert users if a handover point is full - we don't want to be making decisions like 'oh, it's just a few users who will get sub-optimal routing' - that doesn't happen here. We order a bigger handover in advance of filling the existing :-)
The only time we'd consider that is in an equipment failure scenario where we can't get in to replace whatever it is - e.g., a health and safety hazard prevents us doing so. Even then, most of our kit has redundant components to avoid failures causing serious impact.

... On the topic though, I have Origin and BF3/4. I'll give these a thrash this evening and see what I find...

I'm curious then, as my hand over via speedtest appears to be in Wellington at the moment where by it used to be Auckland when Speedtest is picking the closest server; this has also been confirmed by Steam with Steamguard suggesting I was in Wellington.

1 | 2