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Username1

76 posts

Master Geek
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#152011 12-Sep-2014 23:26
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I can't figure out how to change to fibre on Slingshot. I entered my address, picked the plan I wanted and clicked on get it now. The next page has a link that says "I already have an account" which l log in to but after that I can't figure out what to do next? Or was I not meant to click on that because I don't have a fibre account?

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quentinreade
355 posts

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2degrees

  #1128732 15-Sep-2014 07:49
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Hi there,
Best to drop us a line on the main number and we can sort you out :)
0800 89 2000.
Cheers




Comms chap

 

2degrees




Username1

76 posts

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  #1165364 30-Oct-2014 22:07
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I have a quick question. So I signed up to fibre over the phone and after 4 phone calls with support because the phone line wasn't working I finally got it sorted. The last call which was about a week ago I told them that my account was on the wrong fibre plan to the one I signed up to. Just wondering how long it takes to fix that problem because I signed up to the unlimited plan but got put on the 40GB plan for some reason and I am quickly running out of allowance. 

Slingshot
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Slingshot

  #1165660 31-Oct-2014 11:03
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I'd be happy to take a look for you. Can you flick me your account number in a PM?

Cheers,
Chris




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