Are Slingshot throttling or shaping at peak times?

Forums › Vocus (including Slingshot, Orcon, Flip, Stuff Fibre and CallPlus) › Are Slingshot throttling or shaping at peak times?

fraudo

3 posts

Wannabe Geek

#196395 29-May-2016 21:14

From 7pm until sometimes 11pm my pings are going crazy and I'm on Fibre 100. But the funny thing is, its not happening on all servers, just certain aussie ones.

This is from a week ago:

Don't know what was going on here, but could be just the server it self giving me crap download speeds.

Tonight it looks like:

https://i.imgur.com/i89or6b.png

https://i.imgur.com/DE87gEq.png

While the download and upload speeds looking about right, but the latency is kind of high for a fibre connection.

Not on wifi, wired in via Ethernet. And its only been happening in the last month, the pings are fine outside of the above hours.

Location: Kapiti.

Any ideas?

PeterReader

5855 posts

Uber Geek

Trusted

Geekzone

Lifetime subscriber

#1561897 29-May-2016 21:14

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

you have reset your modem and router
your PC (or other PCs in your LAN) is not downloading large files when you are testing - you are not being throttled by your ISP due to going over the monthly cap
your tests are always done on an ethernet connection to the router - do not use wireless for testing
you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

Your ISP and plan
Type of connection (ADSL, ADSL2, VDSL)
Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)
Your general location (or street)
If you are rural or urban
If you know your connection is to an exchange, cabinet or conklin
If your connection is to a ULL or wholesale service
If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

Ledgy

92 posts

Master Geek

#1561921 29-May-2016 21:26

Is that Battlefield 4? Wow. I'm about to change my fibre plan from 2 degrees to Slingshot soon. I don't like the look of those pings from slingshot. I just checked my servers from OZ on BF4 currently on 2 degrees & my lowest ping is 36 up to 40 then there's a few 50+.

Hell I think i might stay with 2 degrees. I did ask on the phone to slingshot if they throttled their traffic which was no but read the T & C's they can to improve traffic flow. I've been nervous from the start for the switch over because the problems people are having.

fraudo

3 posts

Wannabe Geek

#1561922 29-May-2016 21:28

Ledgy:

Is that Battlefield 4? Wow. I'm about to change my fibre plan from 2 degrees to Slingshot soon. I don't like the look of those pings from slingshot. I just checked my servers from OZ on BF4 currently on 2 degrees & my lowest ping is 36 up to 40 then there's a few 50+.

Yes that is Battlefield 4, but its all my games at the moment. I used to be on Fibre with Orcon in Auckland, so I know these pings are not normal for BF4. bit of a worry, totally unplayable at the moment.

Ledgy

92 posts

Master Geek

#1561924 29-May-2016 21:32

I don't know how to screenshot but my speedtest to wellington is 101.41 down & 23.97 up. Ping is 6ms. I'm in Christchurch. I think i'll cancel my change over.

What's your username on BF4?

fraudo

3 posts

Wannabe Geek

#1561939 29-May-2016 21:56

Ledgy:

What's your username on BF4? :-)

fraud0 :D