Callplus Request ID :##127112##] : Subnet Req - What to ask for from callplus [#B35E6N]

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Callplus Request ID :##127112##] : Subnet Req - What to ask for from callplus [#B35E6N]

Naylz

42 posts

Geek
+1 received by user: 1

#196502 2-Jun-2016 12:17

Can someone from callplus please contact me. I am trying to get some stuff sorted and being shunted from support to sales and back to support and asked to resend emails to support which then get forwarded to sales and I get an email back saying ....

latest email was on 31 May. this has been going on since Mid December 2015.

Dear N....

Thank you for your email. I have forwarded your query to our sales team and they will be in contact with you as soon as possible.

Should you require further assistance, please do not hesitate to either reply by email or contact our Service Centre on 0800 89 5000 option 2 to speak with one of our Customer Managers.

Kind Regards,

CallPlus Business Service Centre

quentinreade

355 posts

Ultimate Geek
+1 received by user: 128

Trusted

2degrees

#1565089 3-Jun-2016 15:01

Hi there,

Can you please Pm me some details and I'll direct it to the right people.

Cheers! Q

Comms chap

2degrees

Naylz

42 posts

Geek
+1 received by user: 1

#1577285 20-Jun-2016 17:13

I was called on the same day by one of your sales people. He said that he could not give me a /28

I told him that I already had a /28 and /29 on my existing connection. He said he would get back to me. We are still waiting and that is now nearly 3 weeks ago.

Naylin

Naylz

42 posts

Geek
+1 received by user: 1

#1605072 5-Aug-2016 15:47

I am still waiting for this to be sorted out. Have been called by your staff but we are now 8 months on.