Where is 2degrees customer support located?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Where is 2degrees customer support located?

CrypticKaxar

26 posts

Geek

#196538 3-Jun-2016 15:01

Where is their customer support located? If they have support located in multiple countries, then what are those countries, and which country takes up the majority?

kingjj

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#1565098 3-Jun-2016 15:02

Broadband or Mobile? Broadband helpdesk is in Chch. Pretty sure Mobile is in Auckland?

Salami

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#1565099 3-Jun-2016 15:03

I think Mobile is in City or Newmarket

I remember them having two branches for mobile? I think one is near khyber pass road?

I wouldn't be surprised if they have people in the mobile branch knowing about broadband.

CrypticKaxar

26 posts

Geek

#1565100 3-Jun-2016 15:06

Whoops my bad, bad wording.

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

Like vodafone for example hires some people from India.

CrypticKaxar

26 posts

Geek

#1565101 3-Jun-2016 15:07

kingjj:

Broadband or Mobile? Broadband helpdesk is in Chch. Pretty sure Mobile is in Auckland?

broadband

SaltyNZ

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#1565103 3-Jun-2016 15:07

CrypticKaxar:

Whoops my bad, bad wording.

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

Like vodafone for example hires some people from India.

As @kingjj and @Salami said: Christchurch and Auckland.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

CrypticKaxar

26 posts

Geek

#1565106 3-Jun-2016 15:12

SaltyNZ:

CrypticKaxar:

Whoops my bad, bad wording.

I mean if you call up, where is the help desk I think? Like which country would be people be from that you're talking to.

Like vodafone for example hires some people from India.

As @kingjj and @Salami said: Christchurch and Auckland.

Sweet, thanks.