Salesperson fibre installation subsidy?

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bigmacpaddy

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#198061 24-Jun-2016 13:40

Ok, mother got called from slingshot a couple of days ago asking if she would like to upgrade to fibre. No special deals, just offering the upgrade as fibre is now available in her area. Standard contract terms and prices etc. Slightly more expensive than her current ADSL setup.

She told me the caller mentioned 2 things that i have questions about.

1. The government is subsidizing the installs into peoples homes and if she didn't sign up she may have to pay for the install.
2. The copper network wont be available in the future and she may be left without phone/internet.

Sure copper may be unavailable in the distant future but i think that will be a while away yet. I'm not sure about the subsidy comment as i haven't heard it before.

Do these sound like reasonable comments from the sales person? I would prefer to go through the fibre upgrade myself and see the process before getting her to do it, but I'm a few months away yet.

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#1579544 24-Jun-2016 13:46

Both reasonable comments.

Copper will disappear - depending on what your definition of distant future is - it could (should) be gone in <10 years.

The government is subsidizing fibre installs - who do you think pays for them (some there is thousands of dollars of civil works to be done - digging up roads and driveways isn't cheap and unless you live more than 200m from a road, you aren't paying for it). I believe (but could be wrong) they are subsidizing to around $1500 per install (averaged out). At some point, end-users will have to pay for it. That may be some time away too.

bigmacpaddy

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#1579545 24-Jun-2016 13:51

Thanks for the reply, i couldn't find any obvious info on the subsidy online from a quick search.

Is there a time frame for the install subsidies?

mattwnz

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#1579546 24-Jun-2016 13:53

Sounds like scare mongering. There fact is that coppee isn't going to just disappear over night and without a lot of warning first.

timmmay

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#1579550 24-Jun-2016 13:58

Both are technically true, but both seem like coercion as a sales technique, stretching the truth for sure.

sbiddle

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#1579562 24-Jun-2016 14:17

timmmay:

Both are technically true, but both seem like coercion as a sales technique, stretching the truth for sure.

Best summary so far.

quentinreade

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#1579563 24-Jun-2016 14:17

Hi OP,

Can you please message me with your mother's phone number?

We'll look into it ...

Cheers! Quentin

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Sideface

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#1579565 24-Jun-2016 14:23

bigmacpaddy:

<snip>

1. The government is subsidizing the installs into peoples homes and if she didn't sign up she may have to pay for the install.
2. The copper network wont be available in the future and she may be left without phone/internet.

<snip>

The average subsidy for a domestic fibre install is currently $1,350.

This subsidy will probably be withdrawn in 2020.

Copper will die a slow death after 2020.

Sideface

mattwnz

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#1579568 24-Jun-2016 14:26

timmmay:
Both are technically true, but both seem like coercion as a sales technique, stretching the truth for sure.

I wonder if it is a third party marketing company doing the calling and I wonder if they are getting a commission on each sale.

bigmacpaddy

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#1579624 24-Jun-2016 15:22

Sideface:

bigmacpaddy:

<snip>

1. The government is subsidizing the installs into peoples homes and if she didn't sign up she may have to pay for the install.
2. The copper network wont be available in the future and she may be left without phone/internet.

<snip>

The average subsidy for a domestic fibre install is currently $1,350.

This subsidy will probably be withdrawn in 2020.

Copper will die a slow death after 2020.

Thanks for the info, is it available online anywhere for viewing?

bigmacpaddy

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#1579626 24-Jun-2016 15:35

One last question. What happens to her old phones scattered throughout the place, will they still work on fibre? Upstairs, downstairs and garage. All old wiring probably. Mixture of standard cordless and the old line powered handsets.

Ruphus

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#1579627 24-Jun-2016 15:36

Sideface:
bigmacpaddy:

<snip>

1. The government is subsidizing the installs into peoples homes and if she didn't sign up she may have to pay for the install.
2. The copper network wont be available in the future and she may be left without phone/internet.

<snip>

The average subsidy for a domestic fibre install is currently $1,350.

This subsidy will probably be withdrawn in 2020.

Copper will die a slow death after 2020.

Interesting. What's the plan for the towns and suburbs that don't/won't get fibre?

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wellygary

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#1579642 24-Jun-2016 15:51

bigmacpaddy:

One last question. What happens to her old phones scattered throughout the place, will they still work on fibre? Upstairs, downstairs and garage. All old wiring probably. Mixture of standard cordless and the old line powered handsets.

Depends how "old" they are,

If they are DTMF "tone dial" ( ie push button) they will be fine as they will simply wire the whole places phone wiring into a phone port of the ONT

If they are "older" ie dial phones, then you will need a converter if you want them to continue to work..

Wheelbarrow01

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#1579650 24-Jun-2016 16:10

sbiddle:

timmmay:

Both are technically true, but both seem like coercion as a sales technique, stretching the truth for sure.

Best summary so far.

Agreed!

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

sbiddle

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#1579667 24-Jun-2016 16:28

bigmacpaddy:

Sideface:

bigmacpaddy:

<snip>

1. The government is subsidizing the installs into peoples homes and if she didn't sign up she may have to pay for the install.
2. The copper network wont be available in the future and she may be left without phone/internet.

<snip>

The average subsidy for a domestic fibre install is currently $1,350.

This subsidy will probably be withdrawn in 2020.

Copper will die a slow death after 2020.

Thanks for the info, is it available online anywhere for viewing?

CFH documentation and annual reports from Chorus and LFC's will break down all the costs. Current install funds are part of an agreement with the government.

bigmacpaddy

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#1579698 24-Jun-2016 17:24

quentinreade:

Hi OP,

Can you please message me with your mother's phone number?

We'll look into it ...

Cheers! Quentin

Hi, she has agreed to have the technician come over and see what needs done, so i won't interfere with that process. We can make a decision once she has all the info and they agree not to damage all her flowers :). Was just interested in the comments from the salesperson, it sounded a little bit like they were stretching the truth to make a sale.

I would be interested in available info about subsidy timeframes/future plans if there is any.

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