Orcon smtp rejecting login from other isp?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon smtp rejecting login from other isp?

gareth41

742 posts

Ultimate Geek
+1 received by user: 79

#201831 5-Sep-2016 19:32

I can no longer send emails through mail.orcon.net.nz using smtp auth on port 587. Outlook shows: "server responded: 554 5.7.1 xxxxx@orcon."

Can anyone from Orcon explain whats happened? This used to work fine without any problems. I have an old historical email address with orcon from back in the days when they advertised orcon email addresses for life. I've been with Spark for the past 3 to 4 years and using orcons smtp on port 587 hasn't been an issue.

yitz

2239 posts

Uber Geek
+1 received by user: 594

#1624247 5-Sep-2016 21:13

Your account has not been suspended has it? Try logging into your account on their webmail at http://mail.orcon.net.nz

gareth41

742 posts

Ultimate Geek
+1 received by user: 79

#1624262 5-Sep-2016 21:29

Yep webmail works and also receiving via pop3, just not smtp

noroad

1025 posts

Uber Geek
+1 received by user: 675

Trusted

#1624263 5-Sep-2016 21:32

There are limits on the rate of emails being sent from users outside the Orcon network for rather obvious reasons, you are not trying to bulk send are you ?

gareth41

742 posts

Ultimate Geek
+1 received by user: 79

#1624302 5-Sep-2016 22:14

noroad:

There are limits on the rate of emails being sent from users outside the Orcon network for rather obvious reasons, you are not trying to bulk send are you ?

No, its just my own personal email. I am however receiving a lot of emails as i'm subscribed to a few mailman lists. Its just a bit frustrating not being able to use outlook to send, I either need to use webmail or another smtp. For now i'm using my company's smtp, but its not a long term solution as some mail will potentially bounce if the recipient smtp does an MX check before accepting delivery.

I's someone from Orcon able to sort this out? I cam PM some details.

noroad

1025 posts

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+1 received by user: 675

Trusted

#1624319 5-Sep-2016 23:20

gareth41:

No, its just my own personal email. I am however receiving a lot of emails as i'm subscribed to a few mailman lists. Its just a bit frustrating not being able to use outlook to send, I either need to use webmail or another smtp. For now i'm using my company's smtp, but its not a long term solution as some mail will potentially bounce if the recipient smtp does an MX check before accepting delivery.

I's someone from Orcon able to sort this out? I cam PM some details.

Well, the right way to deal with this if you want Orcon to look into it is to call the helpdesk and log a fault with them.