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69 posts

Master Geek


#214865 31-May-2017 21:24
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My unit's DNS lookup functionality seems to keep randomly dying.  It's fine for a while (1-3 days) and then I need to restart it or some random hostnames won't resolve.  

 

For instance, right now it's out.reddit.com.  A web tool resolves it fine and it's clearly operational.  The two DNS servers specified in the modem's status page are also responding to pings.

 

I just restarted and it's working again - for now.

 

Anyone else having issues with this, or know how to resolve it?  I wish I could use my asus ADSL2+ router, that thing was super reliable :(

 

 

 

Tracing route to ec2-54-174-14-76.compute-1.amazonaws.com [54.174.14.76]
over a maximum of 30 hops:

 

1 <1 ms <1 ms <1 ms Orcon.Home [192.168.1.1]
2 * 3399 ms 2796 ms default-rdns.vocus.co.nz [60.234.8.50]
3 12 ms 12 ms 12 ms pts-n.cpcak4-r1.tranzpeer.net [101.98.5.20]
4 16 ms 13 ms 13 ms pts-s.cpcak4-r1.tranzpeer.net [101.98.5.21]
5 13 ms 13 ms 15 ms bundle-100.bdr02.akl05.akl.vocus.net.nz [175.45.102.65]
6 137 ms 137 ms 137 ms bundle-10.cor01.akl05.akl.vocus.net.nz [114.31.202.100]
7 137 ms 136 ms 139 ms bundle-200.cor02.lax01.ca.vocus.net [114.31.202.47]
8 137 ms 177 ms 138 ms bundle-102.bdr02.lax01.ca.vocus.net [49.255.255.15]
9 139 ms 137 ms 136 ms 216.0.5.213
10 175 ms 170 ms 169 ms 216.156.16.64.ptr.us.xo.net [216.156.16.64]
11 170 ms 169 ms 169 ms 207.88.12.180.ptr.us.xo.net [207.88.12.180]
12 171 ms 174 ms 169 ms 207.88.14.189.ptr.us.xo.net [207.88.14.189]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 205 ms 204 ms 204 ms 54.239.104.151
18 * * * Request timed out.
19 204 ms 207 ms 205 ms 54.239.110.173
20 206 ms 203 ms 203 ms 54.239.109.11
21 203 ms 203 ms 204 ms 72.21.222.155
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

 

Trace complete.

 

 


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29039 posts

Uber Geek

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Biddle Corp
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  #1792653 31-May-2017 21:27
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What firmware do you have? DNS issues on these were a very old bug fixed probably 2 years ago now that seemed to be caused by Apple devices on the network.


992 posts

Ultimate Geek

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  #1792671 31-May-2017 21:48
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 Have you tried turning off the DNS proxy setting?

 

 


 
 
 
 




69 posts

Master Geek


  #1792682 31-May-2017 22:01
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sbiddle:

 

What firmware do you have? DNS issues on these were a very old bug fixed probably 2 years ago now that seemed to be caused by Apple devices on the network.

 

 

GURNV5.OT132A-8-NC.Orcon-R5B036.EN

 

 

 

Is there somewhere I can update this?




69 posts

Master Geek


  #1792683 31-May-2017 22:01
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jamesrt:

 

 Have you tried turning off the DNS proxy setting?

 

 

 

 

I'll give this a go and see how it gets on. :)


270 posts

Ultimate Geek


  #1792697 31-May-2017 22:38
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I have the same problem very occasionally, but I can always fix the problem by doing a flushdns without having to touch the NF4V. DNS Proxy is on, software version R5B032.

79 posts

Master Geek


  #1805050 22-Jun-2017 09:42
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Interesting - I've been having similar issues.    Periodically DNS stops resolving on my computers and phones.  doing an IPConfig /flushdns fixes it.  But it doesn't solve the problem on mobile devices.

 

I haven't called Orcon Support as it's usually a very frustrating experience dealing with the call center, so thinking about changing ISP's would be easier solution to fix it :)

 

 

 

I'd love to know a fix for this.  Open to suggestions :)

 

 


3344 posts

Uber Geek

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Vocus

  #1805059 22-Jun-2017 09:45
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jamesrt:

 

 Have you tried turning off the DNS proxy setting?

 

 

^^ that's the best workaround I know of at this stage...


 
 
 
 


79 posts

Master Geek


  #1805344 22-Jun-2017 17:57
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Didn't work for me. That killed DNS completely :(

 

 


3344 posts

Uber Geek

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Vocus

  #1805547 23-Jun-2017 10:48
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DarrenJ:

 

Didn't work for me. That killed DNS completely :(

 

 

You have to then disconnect and reconnect all your devices so they pick up the internet DNS server settings ;)


79 posts

Master Geek


  #1805557 23-Jun-2017 11:04
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ah will try that tonight.

 

All I did was a IPCOnfig /flushdns on my pc.

 

 

 

Cheers

 

DJ


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