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Seahauckland

2 posts

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#248697 6-Apr-2019 12:08
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After being with Vodafone (ihug before they were bought out) for over 15 years we switched a couple of weeks ago to Slingshot VDSL and a couple of mobiles. Literally unplugged the Vodafone modem and plugged in the Slingshot one in exactly the same place. They told us we would be getting the same service as we had with Voda but now our internet is much slower. The speed test, even connected directly to the modem with everything else unplugged is registering between 4 and 5 MBps download. Not a technical person but the Slingshot response was to get Chorus to check our lines but could cost us hundreds if the problem is on our property (so much for saving money!). Wondering if there is anything else to try, any tips, tricks, info or advice please? Can't see how just switching from one to another should make so much difference.

 

 

 

Cheers


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Spyware
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  #2211684 6-Apr-2019 12:18
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Maybe put the Voda router and any other wiring back and change the PPPoE credentials. Test again.


Seahauckland

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  #2211686 6-Apr-2019 12:20
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Unfortunately the Vodafone modem has gone back to them. Would love to try a different modem but don't have one. May try and borrow one.


Goosey
2192 posts

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  #2211687 6-Apr-2019 12:40
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Aredwood
3885 posts

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  #2211697 6-Apr-2019 13:08

Please post your modem line stats. And are you testing over wifi or Ethernet? If you are using Wifi, you need to test using Ethernet instead. To rule out a wifi problem.





Linux
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  #2211759 6-Apr-2019 13:49
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5MBp/s or 5Mbp/s? There is a big difference between the two of them by the factor of 8

  #2211821 6-Apr-2019 16:46
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we need to see the modem stats


RunningMan
7031 posts

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  #2211864 6-Apr-2019 17:15
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Linux: 5MBp/s or 5Mbp/s? There is a big difference between the two of them by the factor of 8

 

This. If it's 5MB/s as per the OP, seems perfectly normal for VDSL.


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