2Degrees Mobile - randomized invoice dates

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engedib

254 posts

Ultimate Geek

#270546 14-May-2020 12:05

Does anyone know why the due dates are randomized with each invoice? I'm not checking the bills just have a recurring calendar reminder on the 14th to pay them.

Just seen a couple of times that the account was overdue, but was not sure why. Might just change the reminder to the 13th.

There seem to be no logic in it.

MCSE+M/S, MCITP

tripp

3848 posts

Uber Geek

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#2483655 14-May-2020 12:23

looks like they give you 7 - 9 days after invoice date depending if invoice date is on a weekend

mentalinc

3240 posts

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#2483656 14-May-2020 12:24

Seems to be a Friday, Friday, Wednesday , Friday Friday Wednesday pattern?

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Linux

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#2483659 14-May-2020 12:31

The due date should be static

@SaltyNZ can you add any value here?

SaltyNZ

8233 posts

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2degrees

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#2483661 14-May-2020 12:33

Linux:

The due date should be static

@SaltyNZ can you add any value here?

No, the actual billing part is outside my area, sorry.

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These comments are my own and do not represent the opinions of 2degrees.

darthkram

59 posts

Master Geek

#2483662 14-May-2020 12:36

Looking back at the last few months it looks like 8 business days (including invoice and due date). Don't forget to take into account public holidays.

Not sure if this pattern continues though as I didn't feel like checking all dates.

travlockhart

66 posts

Master Geek

#2483667 14-May-2020 12:41

They don’t take into account weekends or public holidays, so due date is always 7 business days after it’s emailed to you.

engedib

254 posts

Ultimate Geek

#2483669 14-May-2020 12:49

travlockhart: They don’t take into account weekends or public holidays, so due date is always 7 business days after it’s emailed to you.

Cool, that makes sense, I will move my reminder to the 13th, so it will keep their beancounters happy 🤑

MCSE+M/S, MCITP

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NickMack

962 posts

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#2483845 14-May-2020 15:33

travlockhart: They don’t take into account weekends or public holidays, so due date is always 7 business days after it’s emailed to you.

This is correct, I reached out to the right team and asked, Business is different again, hard date of the 20th of the month.

Nick

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