My SLINGSHOT fibre gigantic speed is slow why?

Forums › Vocus (including Slingshot, Orcon, Flip, Stuff Fibre and CallPlus) › My SLINGSHOT fibre gigantic speed is slow why?

Lostgamernz

6 posts

Wannabe Geek

#270628 19-May-2020 10:53

Hi there i am with slingshot fibre unlimited gigantic my speeds are terrible.
I am literally 50 meters away from exchange network hub i can see the big networks threw window. as i asked the guy where it was located and have walked there my self to look as im curious.... very very close to it

Why is my speeds trash?
Speed test done on my 5ghz network
Huwaei p30 pro phone.

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7531 posts

Uber Geek

Trusted

Subscriber

#2486138 19-May-2020 10:59

Hi, on a fibre connection the distance from the exchange will make zero difference, its simply does not work the same as DSL which is distance sensitive.

Can you please try connecting via a cable direct to the modem

Cyril

DjShadow

3196 posts

Uber Geek

Trusted

#2486139 19-May-2020 11:01

Can you run the test over a wired connection? Also each speedtest server gives dif results.

If using speedtest.net I've found both UFONE and 2degrees Auckland give good results if testing Slingshot Fibre

Handsomedan

2734 posts

Uber Geek

Subscriber

#2486143 19-May-2020 11:11

I'm on slingshot and even after resetting the router, I get only 450Mbps down and similar up. That's wired straight into the router.

I put it down to increased traffic and environmental factors, but that's more really just to make me feel better about paying for gigabit fibre and getting half that speed.

Truth be told, the speed is enough for working from home and all of the other things we do.

Handsome Dan Has Spoken.

Handsome Dan is currently WFH.

Handsome Dan is perplexed...and a little stir crazy.

Handsome Dan is well and truly over Home Detention...

Some people were just born stupid.

Lostgamernz

6 posts

Wannabe Geek

#2486145 19-May-2020 11:13

My photo isnt uploading iv done on wired to gaming laptop exact same speed

gnfb

1951 posts

Uber Geek

#2486171 19-May-2020 11:28

I am on slingshot broadband in Whanganui and for the last 24 hours or so , it has been c*** (really slow) usually its great so when it goes slow you notice it.

Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

gnfb on trademe

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Lostgamernz

6 posts

Wannabe Geek

#2486218 19-May-2020 11:33

hio77

'That VDSL Cat'
12140 posts

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Spark

Subscriber

#2486220 19-May-2020 11:34

That looks like you have some utilization on the network already that's dragging the downstream down and a 100mbit link between modem and ont.

Try changing the cable.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

cyril7

7531 posts

Uber Geek

Trusted

Subscriber

#2486228 19-May-2020 11:42

Yep agree seems there might be a 100Mb/s link somewhere in your network, can you confirm the router is showing GigE on the WAN interface, if not fix it

Cyril

DjShadow

3196 posts

Uber Geek

Trusted

#2486231 19-May-2020 11:43

Can you please try fast.com and post the results?

Gordy7

1017 posts

Uber Geek

Lifetime subscriber

#2486234 19-May-2020 11:47

Do you have a previous record of faster performance?

What is the modem/router you are using?

What is the laptop you are using?

Gordy

Lostgamernz

6 posts

Wannabe Geek

#2486238 19-May-2020 11:57

ok i changed my cable i had running from fibre to modem as it was a longer extension one.... trash.....

i just ran a cat 5e much shorter cable and the results has improved.

but it is no where near 1gb like previous post up ^ so could it be a cable issue>? do i need to buy a better cable or is cat 5e good

Lostgamernz

6 posts

Wannabe Geek

#2486245 19-May-2020 12:04

fritzbox 7490 modem

Gordy7

1017 posts

Uber Geek

Lifetime subscriber

#2486247 19-May-2020 12:09

Change the speed test server to Stuff Fibre Auckland and test again.

OK, so you have an Asus laptop.... Does it have a model number?... What are the speed specs on the Laptop LAN port?

Your WiFi tests appear to indicate better performance from your router... but still not tops... so may be the Vocus server limiting.

Gordy

Gordy7

1017 posts

Uber Geek

Lifetime subscriber

#2486272 19-May-2020 12:32

Lostgamernz:

ok i changed my cable i had running from fibre to modem as it was a longer extension one.... trash.....

i just ran a cat 5e much shorter cable and the results has improved.

You should not see much speed difference with ethernet cables up to about 100m unless there is a wire or connector fault.

Gordy

gnfb

1951 posts

Uber Geek

#2486280 19-May-2020 12:43

michaelmurfy:

@gnfb No idea. Please don't hijack this thread. You're best to post in a new thread listing your setup off.

I am sorry I thought it was a general slingshot slow speed "thread"But I did learn something how to "hijack a thread" ! Every day a Bonus! I will leave you in peace now

Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

gnfb on trademe

Email Me

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