Sky Broadband problems (?) 9th Feb.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Sky Broadband problems (?) 9th Feb.

3puttssuck

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#293710 9-Feb-2022 16:35

Anyone else on Sky Broadband in the Christchurch area having issues today? Speedtest, hard wired via Speedtest app on Win 10, 16ms. 754Mbps Down & 354Mbps Up.

My iPhone 13 will not call on VF Wifi Calling and the wife is having all sorts issues with her Online conference.

nztim

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#2864229 9-Feb-2022 18:29

700/300 is not an “issue”

Wifi Calling on Voda IPhone 12 working just fine for me on SkyBB in Wellington

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

3puttssuck

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#2864238 9-Feb-2022 18:39

nztim: 700/300 is not an “issue”

Wifi Calling on Voda IPhone 12 working just fine for me on SkyBB in Wellington

Yes, I understand that those stats are not an “issue” I was putting them in there to show context around my system.
I’m at a loss the know why this would happen with these figures.

cyril7

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#2864243 9-Feb-2022 18:45

Hi, no problems here in lower NI, been WFH and remoting in and out of servers all over the pacific along with (Azure and AWS)Syd with no issues.

Cyril

nztim

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#2864302 9-Feb-2022 19:05

What Carrier are you with voda or 2g ?

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MaxineN

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#2864303 9-Feb-2022 19:06

Have you tried the usual "turning off everything and turning everything back on?".

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

3puttssuck

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#2864312 9-Feb-2022 19:24

nztim:
What Carrier are you with voda or 2g ?

VF, as stated above.

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3puttssuck

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#2864313 9-Feb-2022 19:25

MaxineN:
Have you tried the usual "turning off everything and turning everything back on?".

First thing every GZ member does!

nztim

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#2864331 9-Feb-2022 20:01

Wifi Calling works by your phone creating an IPSec Tunnel to the Call server, in Vodafone's case this is to 203.96.213.192

UDP 500 and 4500 are the ports needed outwards, you also need ESP Protocol (50) and AH Protocol (51)

If you router doesn't adjust the source port on packet on the way out you may have data conflict issues if more than one device trying to use WIFI calling on your LAN, this is because for the IPsec traffic the source and destination port 500 & 4500 is the same respectively

if you have more than one phone, turn off the wifi on all but one phone and test again

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.