Speed profile change from 300/100 to 100/100

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Speed profile change from 300/100 to 100/100

andysh

229 posts

Master Geek
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#294088 4-Mar-2022 10:49

Hey all,

I moved my network gear and doing so, rebooted everything but now my speed profile with 2degrees has changed from 300/100 to 100/100. In trying to solve the issue I have also rebooted the ONT but that hasn't changed anything.

Ticket has been raised with 2Degrees (waiting to hear back) but more wondering if anyone else has noticed anything?

I am running TP Link Omada gear instead of fritzbox (will try and change to fritzbox today to double check - just need to find time when internet can go down) but all the link speeds are 1Gbps and speed tests are around 99-106Mbps so don't think its an issue with cabling.

I am also on a static IP and IPv6 is on via DHCPv6. I think only issue is MTU size is 1492 which is what TP Link Omada supports, but this didn't effect speed before.

Andrew

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deadlyllama

1283 posts

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Trusted

#2878818 4-Mar-2022 10:54

Used an old network cable that can't pass Gigabit? That'll limit you to 100/100!

I remember when 100Mbps Ethernet was exciting and fast....

MrGadget

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#2878879 4-Mar-2022 11:13

PM'ed you.

Any comment made here is my own and should not be taken as that of my employer.

andysh

229 posts

Master Geek
+1 received by user: 16

#2878996 4-Mar-2022 12:59

Many thanks to MrGadget for the quick resolution on this issue! Business as normal has resumed 🙂

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MrGadget

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#2879012 4-Mar-2022 13:26

No worries - please to be of help!

Any comment made here is my own and should not be taken as that of my employer.

RunningMan

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#2879127 4-Mar-2022 15:39

So what was the resolution?

MrGadget

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#2879133 4-Mar-2022 15:54

In this particular case, it was a QoS profile issue at the 2degrees end.

One indicator for someone who has gone from a 100/20 plan to a higher plan that it's the QoS profile is that the Downstream speed maxes out at 100Mpbs, while the upstream is the max of the plan (so a 300/100 may appear as a 100/100).

Any comment made here is my own and should not be taken as that of my employer.

New World

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shim99

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#2879242 4-Mar-2022 21:20

I’ve have the same issue, saw my samknows report for February and around 12 of Feb it drops from 300 to 100. Maybe this is not an isolated issue.

GeneralMidi

6 posts

Wannabe Geek
+1 received by user: 10

#2896440 3-Apr-2022 21:36

I just noticed I have the same issue! My connection has dropped from 300 to 100, I guess I'll need to give 2degrees a call tomorrow...

MrGadget

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#2896612 4-Apr-2022 10:54

GeneralMidi:

I just noticed I have the same issue! My connection has dropped from 300 to 100, I guess I'll need to give 2degrees a call tomorrow...

PM'ed you earlier today.

Any comment made here is my own and should not be taken as that of my employer.

Nvoid9

1 post

Wannabe Geek

#2905836 23-Apr-2022 18:07

MrGadget:
GeneralMidi:

I just noticed I have the same issue! My connection has dropped from 300 to 100, I guess I'll need to give 2degrees a call tomorrow...

PM'ed you earlier today.

Hey how do I check my speed profile? I get the sense my connection is not achieving the expected speeds...

Jase2985

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#2906051 24-Apr-2022 13:26

you talk to your provider or you test via ethernet and see what speeds you get. do the second first.