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xpd

xpd

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#306184 3-Jul-2023 12:58
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I have/had a static IP with you since I joined - now its gone. Whats going ???

 

Was wondering why all my services had gone offline.

 

 





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Little
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#3099021 3-Jul-2023 13:01
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Ditto. Glad its not just me though.




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  #3099024 3-Jul-2023 13:03
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Yeah, 0953 I can see the connection was dropped then restarted with a new IP.

 

Bit p****d at them for this, no warning. 

 

Update : Someone has reached out to me with potential issue and will update me soon as they confirm....

 

 





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Delorean
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  #3099036 3-Jul-2023 13:28
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I would guess you are now on the new network?




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  #3099053 3-Jul-2023 13:53
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Yeah apparently been a glitch however causing some customers to lose their static. Being worked on......





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  #3099060 3-Jul-2023 14:14
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All sorted and I'm reunited with my IP :)

 

Thanks for the quick response 2D.

 

 





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Delorean
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  #3099062 3-Jul-2023 14:20
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Do you need to update the router settings to accommodate DHCP or does it still authenticate on PPPoE ?




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Little
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  #3099068 3-Jul-2023 14:31
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xpd:

 

All sorted and I'm reunited with my IP :)

 

Thanks for the quick response 2D.

 

 

 

 

 

 

Did it take a phone call to get it sorted? or is there another means?


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  #3099092 3-Jul-2023 15:21
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@chrisvp sorted me out





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  #3099099 3-Jul-2023 15:36
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What notification did you have stuff was changing?  I'm 2deg, and static, and I've not had any communication things are changing,.....and I've seen a couple of similar threads about stuff being broken after people are moved.





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  #3099127 3-Jul-2023 16:13
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I didn't have any notification. It happened and I only noticed because my monitoring went crazy once the IP changed. Apparently it was suppose to be a seamless migration, but for some reason it wasn't :)





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reven
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  #3099722 4-Jul-2023 15:38
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+1, i lost my static ip too.   still missing

 

 

 

I cant reach my new ip address remotely.    i have some locally hosted stuff that I need to access, so ... yeah not good.


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  #3099724 4-Jul-2023 15:40
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Been watching these threads with interest.  I only have one port forward now for plex, so if I can get a solution (CF, tailscale, something else) for that I'd be happy to let my static ip go

 

 





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littlehead
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  #3099741 4-Jul-2023 16:15
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I got migrated last Friday. Changeover happened at about 7am and lost my static IP. Didn't realise until I got to work and saw the email from my FritzBox about the IP change. Some systems worked but some didn't. Planned to go on hold and contact them that night but around 1:30pm received another email from my FritzBox and my static IP was back. Looking through the logs it seem that on the initial IP change, that was still on the old 2Degrees network POP, and the second one with the static ip coming back was the move to the Orcon network. PPP username changed as well on the Fritzbox.

 

The real issue with my changeover was that you can't access 2Degree's DNS servers on the new network, need to use the Slingshot ones. I run PiHole and manually set the DNS servers on it to 2Degrees. Things started breaking once devices needed to check DNS and PiHole couldn't update DNS. Eventually figured it out, found the new DNS servers from the FritzBox and set it on PiHole, and things went fine after that.

 

New account portal is kind of broken for me but not too worried, never needed to use it before. hopefully sorts itself out.


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  #3099746 4-Jul-2023 16:38
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another one fixed by the almighty chrisvp


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