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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Got moved from MyRepublic to 2 Degrees, was working OK, NOT NOW!
malcolmfraser

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#307038 13-Sep-2023 21:56
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Got moved from MyRepublic to 2 Degrees, was working OK, NOT NOW!

 

Change the plan via nmy account which got accpeted, spoke with Cust service today who confirmed that plan and that it would all work, as of 5pm nothing! \

 

And now can't get through to customer service. We have 3 people working from home tomorrow and currently its not looking good.

 

Any help online now?

 

Running the Nokia XS-250WX ONT into a TPLink which is working fine....

 

 

 

Mal

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freitasm
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  #3127440 13-Sep-2023 22:06
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By not working you mean no Internet at all, or slow or some domains not working?




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malcolmfraser

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  #3127441 13-Sep-2023 22:08
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Zero internet on the Nokia ONT Box.

 

Auth light is green...

freitasm
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  #3127443 13-Sep-2023 22:11
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Turned everything off and on again - ONT, router, clients?




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malcolmfraser

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  #3127444 13-Sep-2023 22:15
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thanks for the assist, and yes:

 

 

 

Powered down everything and just powered up the Nokia ONT. Does the handshake, says the line and auth is OK, but no internet.

 

Then power up the TPLink Archer, but as expected, its says their is now internet connection.

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