Good evening all,

After experiencing really slow download from rapidshare, I discovered from here that Orcon is capping rapidshare access (which is fine.) But then I went and did a speedtest and realised that my speed is a lot lower than what it's capable of

 

My router stats follow:

DSL Status:  UP    
DSL Modulation Mode:  ADSL2+    
DSL Path Mode:  INTERLEAVED    
Downstream Rate:  16571 Kbps    
Upstream Rate:  160 Kbps    
Downstream Margin:  13 db    
Upstream Margin:  39 db    
Downstream Line Attenuation:  14    
Upstream Line Attenuation:  6    
Downstream Transmit Power:  0    
Upstream Transmit Power:  0

Since I'm on the Orcon Max/128Kb plan, I though even if I'm not on ADSL2+ plan, I should be getting something higher than 3.28Mb/s.

So I gave Orcon a call. First thing I asked was about my speed. The girl at the other end of the line gave me the usual lecture about how distances and various factors could affect the connection speed. Which I didn't really buy because a year or so ago, speedtest.net always reported around 6Mb/s

Then I ask about getting put on an ADSL2+ plan, and to my surprise, she told me I cannot get ADSL2+ eventhough my router suggested otherwise. (I also did an address check with the telecom website tool and was told I can get ADSL 2+).

Now, are my router AND Telecom both lying to me? Or is Orcon/the overworked call centre girl made a mistake? Whilst 3.28Mb/s is still plenty for average use, since I'm suppose to be on a Max/128k plan, I didn't think it's too much to expect more.

I was actually considering moving my home phone from Telecom to Orcon. But if the speed is so low, I might actually go the otherway and move my internet to Telecom just for ADSL2+

If anyone from Orcon reading this, care to comment?

Cheers.