International Bandwidth on its way

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › International Bandwidth on its way

bameron

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#71093 4-Nov-2010 15:48

Hey guys!

Cam (^CP from the Orcon Twitter) here with some good news. Many of you have noticed that we've had some congestion on parts of our upstream network, so we're getting some additional capacity over the weekend to help with us.

Check out our network status page for more info.

http://www.orcon.net.nz/support/network_status

Apologies for any inconvenience that has been caused.

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#400264 4-Nov-2010 16:23

Perhaps you could make it a full time fix so that I can actually watch a YouTube video without it buffering 12 times a minute.

Beccara

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#400271 4-Nov-2010 16:37

My understanding is that Orcon has a google cache in place for things like youtube. Perhaps you issue isn't with Orcon's international congestion

1080p

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#400298 4-Nov-2010 18:25

That is great news Cam, I'm actually planning on moving to Orcon in the coming week or so.

plas

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#400306 4-Nov-2010 18:49

Beccara: My understanding is that Orcon has a google cache in place for things like youtube. Perhaps you issue isn't with Orcon's international congestion

The video is only in the cache if another Orcon customer has already watched it.

wreck90

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#400315 4-Nov-2010 19:19

You'd think some decent capacity planning would mean they don't run out of bandwidth.

Or, maybe that is their plan ..... wait till user complaint levels reach a certain threshold, then buy some more bandwidth. If not enough customers are complaining , drop a little bandwidth.

ChrisNZL

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#400333 4-Nov-2010 20:01

Too slow, Orcon. ~2 weeks of silence, denial and no word of a fix drove me away. Perhaps your more patient customers will stick around...

Creator of Tallowmere. Working on Tallowmere 2.

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Emp

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#400350 4-Nov-2010 20:37

Could you also profile some plans for exclusive gaming perhaps, I know you setup lines for WoW, but also HoN, SC2 and FFXIV Online too would be great ^^

Glad to hear this, would be nice to get a good email and a discount for anyone with bad service with the speeds and over 100 disconnects in the last month..... -.-"...

Falconz

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#400490 5-Nov-2010 09:21

I definitely noticed a difference last night, browsing was better and a speedtest.net test to LA got me 10megabit down 1megabit up at 10pm

Cheers orcon thanks :D

Athlonite

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#400865 5-Nov-2010 16:42

well we'll just see how long it lasts this time round

l43a2

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#400874 5-Nov-2010 16:56

Falconz: I definitely noticed a difference last night, browsing was better and a speedtest.net test to LA got me 10megabit down 1megabit up at 10pm

Cheers orcon thanks :D

wow! :0 i dont even get that at 3am :| on xtra... that is :P

Athlonite

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#400885 5-Nov-2010 17:22

well didn't seem to last very long at all my Napier to LA result is a shocker and it's only just into peak time

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samgab

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#400907 5-Nov-2010 18:21

@bameron: So this is fixed, is it?

http://bit.ly/bd8GTz

Check out what attempting to watch youtube videos is really like for your (Orcon's) customers.

Youtube rarely streams, it will usually spend more time buffering than actually playing back.
And that's not on high def, that's just on standard def.

At least someone there is trying to get it sorted out anyway... Just not succeeding so far.

Sounddude

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#400909 5-Nov-2010 18:43

samgab

Where is the slow youtube being sourced from? An IP would be nice, as it will help us track down the issue.

Its not an Orcon bandwidth issue, as mentioned we put in a substantial upgrade last night.

samgab

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#400911 5-Nov-2010 18:47

Hi sounddude, thanks for your help previously:
Do you mean which youtube video is it?
Because it's many youtube videos from youtube.com
Or do you mean what is my Orcon ip address?
Cos that's 60.234.138.139 if that helps?
Cheers.

Sounddude

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#400914 5-Nov-2010 18:55

youtube videos are actually dilvered from lots of places around the world. One of those places being the Orcon datacenter.

When you stream the video, you will see at the bottom something like c12.lscache15.c.youtube.com. This is where the video is coming from. If you can do a nslookup on that nae and give us the IP, we can help solve the issue.

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