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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › ORCON SO SLOW AGAIN TONIGHT [2010-11-24]
rdjacobs

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#72344 24-Nov-2010 19:33
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ANYONE ELSE HAVING ISSUES MY POKER GAMES ARE DROPPING OUT AND INTERNATIONAL SITES TAKING FOREVER  TO LOAD. I THOUGHT THEY FIXED IT???

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chrissie
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  #409142 24-Nov-2010 20:37
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I've certainly noticed transient slowness - it seems to come and go though. 



1080p
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  #409166 24-Nov-2010 21:08
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Yep, coming from an Actrix connection to Orcon (both lines have near perfect ADSL2+ connectivity and home line conditions are excellent) I have noticed some slowness at times. I never had any issues with congestion on Actrix. Perhaps using smaller ISPs is the way to go...

rdjacobs

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  #409184 24-Nov-2010 21:40
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chrissie: I've certainly noticed transient slowness - it seems to come and go though. 


yeah thats what ive noticed in the last hr fast and slow spikes, its seems ok now not dropping off my poker so thats good.



freitasm
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  #409190 24-Nov-2010 21:47
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A couple of requests... hen posting about transient problems please please please put a date in the subject, because in three years time people will search and find something about "Orcon slow tonight" and believe me there are people who don't look at the post dates.

Also, please do not use ALL CAPITALS. NO NEED TO SHOUT.





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rdjacobs

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  #409203 24-Nov-2010 22:02
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freitasm: A couple of requests... hen posting about transient problems please please please put a date in the subject, because in three years time people will search and find something about "Orcon slow tonight" and believe me there are people who don't look at the post dates.

Also, please do not use ALL CAPITALS. NO NEED TO SHOUT.



hey
freitasm yeh sweet as  :)

jake18
51 posts

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  #409214 24-Nov-2010 22:27
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Yep..very slow tonight...WOW is unplayable tonight - sitting at 700-900MS

usually am at about 150-250MS 

Sounddude
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  #409233 24-Nov-2010 23:08
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Hey guys

We have an outage tonight to resolve the issue. We found some links which are at capacity within our network.

We are upgrading it to 10Gig in the wee hours tomorrow.

 
 
 
 

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xpd

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  #409304 25-Nov-2010 08:53
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Sounddude: Hey guys

We have an outage tonight to resolve the issue. We found some links which are at capacity within our network.

We are upgrading it to 10Gig in the wee hours tomorrow.


Has this been completed ?

TIA




       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

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Daylo
123 posts

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  #409339 25-Nov-2010 09:53
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Sounddude: Hey guys

We have an outage tonight to resolve the issue. We found some links which are at capacity within our network.

We are upgrading it to 10Gig in the wee hours tomorrow.


Sorry mate, nothing personal but capacity monitoring, management and alerting (trending with thresholds included) are a part of any successful operation and Orcon looks more and more like a reactional organisation every week.

jake18
51 posts

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  #409368 25-Nov-2010 11:07
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thanks for the update sounddude, appreciated

dauckland
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  #409371 25-Nov-2010 11:10
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Sounddude

Don't think you are taking us for a ride here.
What you did overnight is to take some routes down.
But the Sandvine shaping is still there and that's causing people the slowdown.
Here is the pudding:
NB: note how 202.167.228.73 gets a TENFOLD increase in trip time from a DSL connection.

route from a connection not tagged with EUBA:
ge-0-3-0-450.ar1.nct.orcon.net.nz (60.234.24.33) 29.810 ms 29.834 ms 29.825 ms
121.98.9.142 (121.98.9.142) 30.824 ms 30.824 ms 30.815 ms
p17746.syd.equinix.com (202.167.228.94) 26.795 ms 27.097 ms 27.090 ms
202.167.228.73 (202.167.228.73) 27.493 ms 27.487 ms 27.476 ms
66.249.95.234 (66.249.95.234) 27.826 ms 26.931 ms 26.921 ms
209.85.249.52 (209.85.249.52) 127.062 ms 126.953 ms 126.951 ms
209.85.255.34 (209.85.255.34) 135.027 ms 135.019 ms 209.85.255.56 (209.85.255.56) 134.987 ms
72.14.232.114 (72.14.232.114) 198.853 ms 203.280 ms 203.274 ms
209.85.242.233 (209.85.242.233) 204.355 ms 209.85.242.243 (209.85.242.243) 204.078 ms 204.706 ms
209.85.250.237 (209.85.250.237) 204.325 ms 209.85.250.255 (209.85.250.255) 204.051 ms 209.85.242.125 (209.85.242.125) 204.520 ms
209.85.250.58 (209.85.250.58) 210.907 ms 209.85.249.130 (209.85.249.130) 204.206 ms 202.439 ms
74.125.206.22 (74.125.206.22) 206.467 ms 74.125.206.6 (74.125.206.6) 205.230 ms 74.125.206.22 (74.125.206.22) 206.448 ms
google-public-dns-a.google.com (8.8.8.8) 204.784 ms 204.319 ms 204.304 ms

Same but from an EUBA telecom wholesale connection:
ge-0-3-0-450.ar1.nct.orcon.net.nz (60.234.24.33) 8.247 ms 8.987 ms 8.229 ms
121.98.9.142 (121.98.9.142) 10.304 ms 9.624 ms 9.431 ms
p17746.syd.equinix.com (202.167.228.94) 33.798 ms 33.900 ms 35.512 ms
202.167.228.73 (202.167.228.73) 329.570 ms 330.325 ms 329.673 ms
66.249.95.234 (66.249.95.234) 328.068 ms 326.776 ms 327.047 ms
209.85.249.52 (209.85.249.52) 332.249 ms 332.633 ms 329.989 ms
209.85.255.56 (209.85.255.56) 332.792 ms 333.527 ms 209.85.255.34 (209.85.255.34) 351.027 ms
72.14.232.114 (72.14.232.114) 401.548 ms 400.676 ms 400.618 ms
209.85.242.243 (209.85.242.243) 417.407 ms 409.443 ms 209.85.242.233 (209.85.242.233) 410.133 ms
209.85.242.125 (209.85.242.125) 408.359 ms 209.85.250.255 (209.85.250.255) 411.521 ms 209.85.250.237 (209.85.250.237) 408.485 ms
209.85.250.58 (209.85.250.58) 412.114 ms 209.85.243.142 (209.85.243.142) 406.865 ms 209.85.249.130 (209.85.249.130) 408.959 ms
74.125.206.154 (74.125.206.154) 415.267 ms 74.125.206.10 (74.125.206.10) 417.327 ms 74.125.206.22 (74.125.206.22) 421.574 ms
google-public-dns-a.google.com (8.8.8.8) 407.641 ms 412.453 ms 408.207 ms

gjm

gjm
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  #409407 25-Nov-2010 12:16
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freitasm: A couple of requests... hen posting about transient problems please please please put a date in the subject, because in three years time people will search and find something about "Orcon slow tonight" and believe me there are people who don't look at the post dates.

Also, please do not use ALL CAPITALS. NO NEED TO SHOUT.



I imagine this thread will still be going in 3 years time and Orcon will still be slow Tongue out 




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Sounddude
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  #409489 25-Nov-2010 14:46
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dauckland: Sounddude

Don't think you are taking us for a ride here.
What you did overnight is to take some routes down.
But the Sandvine shaping is still there and that's causing people the slowdown.
Here is the pudding:
NB: note how 202.167.228.73 gets a TENFOLD increase in trip time from a DSL connection.

route from a connection not tagged with EUBA:
ge-0-3-0-450.ar1.nct.orcon.net.nz (60.234.24.33) 29.810 ms 29.834 ms 29.825 ms
121.98.9.142 (121.98.9.142) 30.824 ms 30.824 ms 30.815 ms
p17746.syd.equinix.com (202.167.228.94) 26.795 ms 27.097 ms 27.090 ms
202.167.228.73 (202.167.228.73) 27.493 ms 27.487 ms 27.476 ms
66.249.95.234 (66.249.95.234) 27.826 ms 26.931 ms 26.921 ms
209.85.249.52 (209.85.249.52) 127.062 ms 126.953 ms 126.951 ms
209.85.255.34 (209.85.255.34) 135.027 ms 135.019 ms 209.85.255.56 (209.85.255.56) 134.987 ms
72.14.232.114 (72.14.232.114) 198.853 ms 203.280 ms 203.274 ms
209.85.242.233 (209.85.242.233) 204.355 ms 209.85.242.243 (209.85.242.243) 204.078 ms 204.706 ms
209.85.250.237 (209.85.250.237) 204.325 ms 209.85.250.255 (209.85.250.255) 204.051 ms 209.85.242.125 (209.85.242.125) 204.520 ms
209.85.250.58 (209.85.250.58) 210.907 ms 209.85.249.130 (209.85.249.130) 204.206 ms 202.439 ms
74.125.206.22 (74.125.206.22) 206.467 ms 74.125.206.6 (74.125.206.6) 205.230 ms 74.125.206.22 (74.125.206.22) 206.448 ms
google-public-dns-a.google.com (8.8.8.8) 204.784 ms 204.319 ms 204.304 ms

Same but from an EUBA telecom wholesale connection:
ge-0-3-0-450.ar1.nct.orcon.net.nz (60.234.24.33) 8.247 ms 8.987 ms 8.229 ms
121.98.9.142 (121.98.9.142) 10.304 ms 9.624 ms 9.431 ms
p17746.syd.equinix.com (202.167.228.94) 33.798 ms 33.900 ms 35.512 ms
202.167.228.73 (202.167.228.73) 329.570 ms 330.325 ms 329.673 ms
66.249.95.234 (66.249.95.234) 328.068 ms 326.776 ms 327.047 ms
209.85.249.52 (209.85.249.52) 332.249 ms 332.633 ms 329.989 ms
209.85.255.56 (209.85.255.56) 332.792 ms 333.527 ms 209.85.255.34 (209.85.255.34) 351.027 ms
72.14.232.114 (72.14.232.114) 401.548 ms 400.676 ms 400.618 ms
209.85.242.243 (209.85.242.243) 417.407 ms 409.443 ms 209.85.242.233 (209.85.242.233) 410.133 ms
209.85.242.125 (209.85.242.125) 408.359 ms 209.85.250.255 (209.85.250.255) 411.521 ms 209.85.250.237 (209.85.250.237) 408.485 ms
209.85.250.58 (209.85.250.58) 412.114 ms 209.85.243.142 (209.85.243.142) 406.865 ms 209.85.249.130 (209.85.249.130) 408.959 ms
74.125.206.154 (74.125.206.154) 415.267 ms 74.125.206.10 (74.125.206.10) 417.327 ms 74.125.206.22 (74.125.206.22) 421.574 ms
google-public-dns-a.google.com (8.8.8.8) 407.641 ms 412.453 ms 408.207 ms



That isn't the sandvine shaping, thats googles routing policy.

202.167.228.73 (202.167.228.73) 329.570 ms 330.325 ms 329.673 ms

That is outside of Orcons network, therefor outside of Orcons control.

What was the source IP for these traceroutes btw? Is that the complete traceroute? it seems to be missing a few hops at the start if its a EUBA connection.

We have influcence their routing if required, but I need more information.

Sounddude
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  #409490 25-Nov-2010 14:53
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dauckland: Sounddude

Don't think you are taking us for a ride here.
What you did overnight is to take some routes down.
But the Sandvine shaping is still there and that's causing people the slowdown.
Here is the pudding:
NB: note how 202.167.228.73 gets a TENFOLD increase in trip time from a DSL connection.

route from a connection not tagged with EUBA:
ge-0-3-0-450.ar1.nct.orcon.net.nz (60.234.24.33) 29.810 ms 29.834 ms 29.825 ms
121.98.9.142 (121.98.9.142) 30.824 ms 30.824 ms 30.815 ms
p17746.syd.equinix.com (202.167.228.94) 26.795 ms 27.097 ms 27.090 ms
202.167.228.73 (202.167.228.73) 27.493 ms 27.487 ms 27.476 ms
66.249.95.234 (66.249.95.234) 27.826 ms 26.931 ms 26.921 ms
209.85.249.52 (209.85.249.52) 127.062 ms 126.953 ms 126.951 ms
209.85.255.34 (209.85.255.34) 135.027 ms 135.019 ms 209.85.255.56 (209.85.255.56) 134.987 ms
72.14.232.114 (72.14.232.114) 198.853 ms 203.280 ms 203.274 ms
209.85.242.233 (209.85.242.233) 204.355 ms 209.85.242.243 (209.85.242.243) 204.078 ms 204.706 ms
209.85.250.237 (209.85.250.237) 204.325 ms 209.85.250.255 (209.85.250.255) 204.051 ms 209.85.242.125 (209.85.242.125) 204.520 ms
209.85.250.58 (209.85.250.58) 210.907 ms 209.85.249.130 (209.85.249.130) 204.206 ms 202.439 ms
74.125.206.22 (74.125.206.22) 206.467 ms 74.125.206.6 (74.125.206.6) 205.230 ms 74.125.206.22 (74.125.206.22) 206.448 ms
google-public-dns-a.google.com (8.8.8.8) 204.784 ms 204.319 ms 204.304 ms

Same but from an EUBA telecom wholesale connection:
ge-0-3-0-450.ar1.nct.orcon.net.nz (60.234.24.33) 8.247 ms 8.987 ms 8.229 ms
121.98.9.142 (121.98.9.142) 10.304 ms 9.624 ms 9.431 ms
p17746.syd.equinix.com (202.167.228.94) 33.798 ms 33.900 ms 35.512 ms
202.167.228.73 (202.167.228.73) 329.570 ms 330.325 ms 329.673 ms
66.249.95.234 (66.249.95.234) 328.068 ms 326.776 ms 327.047 ms
209.85.249.52 (209.85.249.52) 332.249 ms 332.633 ms 329.989 ms
209.85.255.56 (209.85.255.56) 332.792 ms 333.527 ms 209.85.255.34 (209.85.255.34) 351.027 ms
72.14.232.114 (72.14.232.114) 401.548 ms 400.676 ms 400.618 ms
209.85.242.243 (209.85.242.243) 417.407 ms 409.443 ms 209.85.242.233 (209.85.242.233) 410.133 ms
209.85.242.125 (209.85.242.125) 408.359 ms 209.85.250.255 (209.85.250.255) 411.521 ms 209.85.250.237 (209.85.250.237) 408.485 ms
209.85.250.58 (209.85.250.58) 412.114 ms 209.85.243.142 (209.85.243.142) 406.865 ms 209.85.249.130 (209.85.249.130) 408.959 ms
74.125.206.154 (74.125.206.154) 415.267 ms 74.125.206.10 (74.125.206.10) 417.327 ms 74.125.206.22 (74.125.206.22) 421.574 ms
google-public-dns-a.google.com (8.8.8.8) 407.641 ms 412.453 ms 408.207 ms



Actually, thats not EUBA at all, trace is from a colocation customer in the datacenter.

dauckland
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  #409542 25-Nov-2010 16:37
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One of the traceroutes is from the colocation.
Not sure the first few hops matter so no point there.
Plus there is still no answer why trip times are so different.
Orcon are the only cause of this and this is where packet loss was evident a couple of days ago.

D

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