Orcon dns issues this morning?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon dns issues this morning?

gareth41

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#84440 31-May-2011 12:08

couldnt get online this morning, reset router still no joy. Pinged google and nothing, pinged orcon dns server and got a reply. Forced my pc to use orcon dns server 210.55.12.1 and internet working again. question is why? The dns assigned by my routers dhcp is the router ip/gateway ip, and this has always worked until now.

xpd

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#476195 31-May-2011 13:25

We had a bunch of our offices around the country lose connectivity for a while, theyve all come back after a modem restart. But might be having intermittent traffic issues, doing some testing now....

But otherwise Orcon arent aware of any outages anywhere this morning.

Try Orcons DNS of 60.234.1.1 and 2.2

XPD / Gavin

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xpd

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#476199 31-May-2011 13:29

Update : Just got off phone with Orcon, apparently there was an outage with Citylink this morning which affected connections.

A restart of modem/router should fix any connectivity problems......... in theory ;)

XPD / Gavin

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Zeon

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#477097 2-Jun-2011 14:32

gareth41: couldnt get online this morning, reset router still no joy. Pinged google and nothing, pinged orcon dns server and got a reply. Forced my pc to use orcon dns server 210.55.12.1 and internet working again. question is why? The dns assigned by my routers dhcp is the router ip/gateway ip, and this has always worked until now.

I'm pretty sure 210.55.12.1 isn't a recursive server but rather the nameserver for orcon's zones. Try 60.234.1.1 and 60.234.2.2

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ptinson

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#477130 2-Jun-2011 15:57

Zeon:
gareth41: couldnt get online this morning, reset router still no joy. Pinged google and nothing, pinged orcon dns server and got a reply. Forced my pc to use orcon dns server 210.55.12.1 and internet working again. question is why? The dns assigned by my routers dhcp is the router ip/gateway ip, and this has always worked until now.

I'm pretty sure 210.55.12.1 isn't a recursive server but rather the nameserver for orcon's zones. Try 60.234.1.1 and 60.234.2.2

It shouldn't be recursive but it is. I plan on changing that sometime in the not to distant future.

Our new recursive servers are 121.98.0.1 and 121.98.0.2, if you use 60.234.1.1 and 60.234.2.2 you are using our legacy resolvers.
The new resolvers are part of our rollout of geographically distributed anycast resolvers.

Regards

Paul

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adw

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#482896 19-Jun-2011 20:11

We've had this problem for over a week and it doesn't appear to be getting any better. Takes about 20 minutes to connect (repairing network connections, rebooting the router, etc) What areas should be using what default gateway please and why isn't this anywhere obvious on the Orcon site?

insane

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#482960 19-Jun-2011 22:39

ptinson:
Zeon:
gareth41: couldnt get online this morning, reset router still no joy. Pinged google and nothing, pinged orcon dns server and got a reply. Forced my pc to use orcon dns server 210.55.12.1 and internet working again. question is why? The dns assigned by my routers dhcp is the router ip/gateway ip, and this has always worked until now.

I'm pretty sure 210.55.12.1 isn't a recursive server but rather the nameserver for orcon's zones. Try 60.234.1.1 and 60.234.2.2

It shouldn't be recursive but it is. I plan on changing that sometime in the not to distant future.

Our new recursive servers are 121.98.0.1 and 121.98.0.2, if you use 60.234.1.1 and 60.234.2.2 you are using our legacy resolvers.
The new resolvers are part of our rollout of geographically distributed anycast resolvers.

Regards

Paul

Hopefully Telecom don't run out of IPv4 addresses and want their IPs back anytime soon :)

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ptinson

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#483397 20-Jun-2011 20:58

shh they might hear you...
I think they are aware of a block we may or may not be currently occupying:)

Paul

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Zeon

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#512234 26-Aug-2011 09:17

Hi Paul,
Could you confirm those addresses are correct? On your website under the FAQ section it still says 60.234.1.1 and 60.234.2.2. I've set our colo and fibre 121.98.0.1 and 121.98.0.2 and it works fine but just making sure they are production?

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xpd

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#512247 26-Aug-2011 09:28

Ive only ever known Orcon to use 60.234.1.1 / 2.2 in the past few years, dosent mean those ones youre using arent valid, but might be safer to change then at least if something does go wrong, you ccan at least say "its on your site Orcon" :)

XPD / Gavin

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detonate

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#512299 26-Aug-2011 10:06

Yup, please use 121.98.0.1 and .2
I'll get the FAQ updated ASAP.

Cheers

ptinson

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#512493 26-Aug-2011 14:04

Yep they are correct.
The FAQ should have been updated to the 121.98 addresses.
At a point in the not too distant future you can expect that we will notify people of the 60.234.1.1 and 2.2 addresses no longer serving recursive requests within some time frame.

That day is not today:)

Paul

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adw

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#517134 5-Sep-2011 21:05

Orcon are having lots of connectivity issues and they are ongoing. It seems to be especially prevalent with websites hosted on the Iserve servers, almost like there's a connectivity issue between ISPs (including Orcon) and these servers. Changing the DNS doesn't seem to help but it's a problem that's geting worse and no one at Orcon/Iserve seems to want to take responsibility for this problem. Sites can be taking up to 2 minutes to load or failing to load completely. What is going on within the Orcon infrastructure and why isn't anyone taking responsibility for the Iserve/Orcon interface and their wider performance and connectivity? And why do I have to post something here to get an answer?