Can Callplus block individual numbers on a customer's phoneline?

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PaulZA

311 posts

Ultimate Geek
+1 received by user: 11

Topic # 86662 11-Jul-2011 17:34

Hi, we are constantly targetted by Scammers, and Telemarketers. We are starting to get fed up. You say no thank you, and then good bye, then a few days, or weeks later they just call back, and I know it's them, becuase it's the same number.

We have caller ID, and the numbers are 0000, 00000, and 91618. Since those are not proper numbers, I know that would still able to be blocked, becuase there is still a number to be blocked, unlike numbers which come up as "Private" I understand that Telecom, and Callplus can put a block on the account to stop all overseas calls coming in, however that would be a nice option, however since we are NZ immigrants from South Africa, we sometimes have family calling us, so unfortunatly we can't do that for that reason. I have email slingshot for other issues, and they have never got back to me, so I thought maybe if I asked on Geekzone, I might have a better response. So just a summery, I'm wanting to know, if Callplus can block invidual numbers, we have caller ID. The numbers, are not proper, but still caller ID, and we can't block all overseas numbers, because we have family overseas.

Looking forward to getting replies.

Thanks

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

Reply # 492147 11-Jul-2011 18:15

best idea say someone is at the door will be back in 30 seconds put down the phone walk away

hellonearthisman

1817 posts

Uber Geek
+1 received by user: 51

Trusted

Reply # 492178 11-Jul-2011 19:41

Yes, I think they can.
http://help.slingshot.co.nz/app/answers/detail/a_id/1498/kw/call%20blocking/r_id/102266

*60xxx Selective Call Rejection (Blacklist) Addition
*80xxx Selective Call Rejection (Blacklist) Removal
- xxx is the number you want blocked i guess.
Or login to my account and go to Phone->EasyPhone and select 'Selective Call Rejection' and put those pesky numbers into the blacklist.

You could try phoning Slingshot on 0800 89 2448 between 8am and 10pm for help with phone issues too.

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kingjj

Baby Get Shaky!
1518 posts

Uber Geek
+1 received by user: 373

Subscriber

Reply # 492259 12-Jul-2011 00:08

Are these scam calls the typical "computer problem that we can fix for a fee" calls? If so they are originating from overseas and the caller id's are not accurate or are invalid as is mentioned. If you want more advice on these types of calls you can give NetSafe a call on 0508netsafe. Slingshot can also provide help, but it is unlikely they can block all the numbers/calls. I know Telecom are having a fun time trying to filter them out.