Micro Outages in Central Wellington

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Micro Outages in Central Wellington

alasta

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#87149 21-Jul-2011 08:40

I'm just wondering if anyone else has been having problems with 2degrees 3G data around the Frank Kitts park area. Over the last few days I've experienced problems with my data throughput stalling, requiring me to engage and disengage airplane mode in order to reconnect to the network. My device usually struggles to reconnect to the network for a couple of minutes and then eventually comes right, however on Saturday night the problem seemed more severe.

Is there a known issue around this area?

SteveON

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#496118 21-Jul-2011 09:55

If you have an iPhone - It's the Phone. But yeah; their network an't always the best.

alasta

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#496140 21-Jul-2011 10:38

SteveON: If you have an iPhone - It's the Phone. But yeah; their network an't always the best.

It's happening on both the iPhone and iPad. I was thinking it was unlikely to be my equipment since it seems to only be happening in an isolated area.

sbiddle

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#496211 21-Jul-2011 12:39

I'm not sure if it's the "no network" issue that you're seeing, if it is it's a known iOS issue when running on dual mode GSM/WCDMA networks.

alasta

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#496250 21-Jul-2011 13:21

sbiddle: I'm not sure if it's the "no network" issue that you're seeing, if it is it's a known iOS issue when running on dual mode GSM/WCDMA networks.

It's not dropping off the network if that's what you mean. It's just a data stall which requires a manual forced disconnect and reconnect, much like the data stalling issues that used to be notorious on Vodafone's network.

scottjpalmer

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#496321 21-Jul-2011 16:22

I've had this over the past week around Wellington on iPh4, not sure if ph or network and haven't noticed it being in one particular area

2degreesCare

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#496328 21-Jul-2011 16:31

The 3G MBB signal should be strong there as it's well covered by our sites. Have you tried locking the devices signal manually to our network?

^POB

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alasta

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#496335 21-Jul-2011 17:03

2DegreesCare: The 3G MBB signal should be strong there as it's well covered by our sites.

Yes, the signal meter is showing full strength and speed test is showing about 1mb/s.

Have you tried locking the devices signal manually to our network?

I'm not sure how to do that.

SteveON

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#496360 21-Jul-2011 18:33

2DegreesCare: The 3G MBB signal should be strong there as it's well covered by our sites. Have you tried locking the devices signal manually to our network?

^POB

Maybe it is the iPhone issue, I'm out in Jville and YouTube stalls frequently.