Credit for cabinetisation is being removed

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Credit for cabinetisation is being removed

Snackos

243 posts

Master Geek
+1 received by user: 19

#95068 26-Dec-2011 15:19

For those of you that are receiving credit due to cabinetisation...just to let you know Orcon have removed these credits from this month.

Would have been nice to actually be told this rather than just getting a bigger bill with no explanation, but oh well.

bameron

305 posts

Ultimate Geek
+1 received by user: 105

Trusted

2degrees

#561555 26-Dec-2011 15:55

Hi there,

Firstly I'm really sorry for any confusion here - I can appreciate this may have been a shock on your latest bill.

We actually did send emails to the preferred contact addresses of every affected customer over the course of this month to let them know of the changes. My apologies if that didn't reach you.

Cheers,

Cam

old3eyes

9158 posts

Uber Geek
+1 received by user: 1364

Subscriber

#561556 26-Dec-2011 15:56

I got an email from them about a month ago regarding this..

Regards,

Old3eyes

Snackos

243 posts

Master Geek
+1 received by user: 19

#561571 26-Dec-2011 16:53

Didn't get one. Any chance someone can post what it said? Just curious as to the reasoning.

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#561585 26-Dec-2011 17:45

There have been a few threads on here discussing this already including this which has a copy of the letter

http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=93221